I purchased two pair of shoes in Hyderabad India two months back it was a brown and black formal shoes. Each shoe costed me 1700/-Rs and 2100/-Rs respectively. I was very happy to be the owner of those shoes from BATA but my happiness did not last long.
Within a month's time both the soles of the shoe were damaged and the sole started to come out from the main body.
It was unbelievable for me to see with such a brand name you guys are selling such cheap quality products.
Its my request to replace these shoes and get me the new original pair of Bata and stop selling fake goods at your outlets and stop fooling people around.
It was purchased from two different shops one was at Banjara hills after Care hospital and the other was at Panjagutta both authorized outlets of Bata.
I'm sending you the pictures of the new shoe purchased.
If you need the damage pictures too please feel free to reply me but you guys will faint after seeing the pictures which I'm not sending at this time.
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Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2014
Bata India Customer Care's response Dear Customer,
We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to in.customer.[protected]@bata.com. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner.
Best Regards,
Bata Customer Service
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