[Resolved]  Bata India — Damage of bata shoes & bag

Address:Kozhikode, Kerala, 673011

I am a frequent customer of BATA. My whole family were using BATA Products.
But all the products are getting damaged within few use. And the quality of the product is very poor and they are charging very high prices.
I bought a Bag worth Rs 1999/-, within a weeks use its handle got damaged. I am attaching the photo for your perusal.
With kids shoes, ladies chappal & mens shoes, I was facing the same issue. Unfortunately I don't have any photos to upload, as I am fed up going every time to BATA Showroom complaining to them and repairing. And the repair seems to be like done by some cobbler.
As I am having lot of other works, I STOPPED BUYING FROM BATA. I have completely lost my trust in BATA.
You can have look at the photo which I have uploaded and if possible help me out by refunding my money or what ever is the way to settle it.


The Showroom Address is as follows:
Door No.1/1268-A1, A2, A3, A4, A5,
Elite Arcade, Chakkorathukulam,
Nadakkavu West, Kozhikode - 673011
+3 photos
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2015
Bata India Customer Care's response
Hi Asfina, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with your concern.
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