[Resolved]  Bata India — defective product

Address:Ghaziabad, Uttar Pradesh

Purchased a pair of footwear, product code 6718921 CLARA Sz 4 from shop no 15-16, ground floor Shipra Mall Ghaziabad on 09/10/2013 along with few other products. On wearing it for first time i found it defective as it caused blisters on my left & right foot. As i happen to be in same Mall at that time, i contacted the store and requested them to replace it as it was causing my lot of trouble, they refused to do so saying now it is a used one. I left the pair in store with cashier and came back. you are requested to please take this issue with authorities concerned and get it replaced. My mail [protected]@ymail.com and contact no. [protected] thanks.
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Complaint marked as Resolved 
Verified Support
Apr 14, 2015
Bata India Customer Care's response
Hi Rajeev, we regret the inconvenience caused to you. Please share your contact number and email with us so our team can reach to you directly.
Complaint comments 

Comments

I had bought two sandals for Rs.1138.20 from Bata India Store at Nainital.
One of them was of Rs.799 which is fault since the stones engraved therein are being removed without even any effort.

Kindly replace the same.

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