[Resolved]  Bata India — exchange of bata handbag

Address:

Hyderabad, Andhra Pradesh

hi, i really regret that you BATA customer service providers are so irresponsible with your duties.Even you don't feel to respond a call, then why you people are providing a contact number, please delete or mention it as not working. Coming to the point, i borrowed a bag from madinaguda, hyderabad Bata Showroom in october worth Rs2000, and within a 2 months i got a repair, so i visited to that store and mentioned that, the store person asked me to mail me to the provided email address and asked me to send photos. My husband provided, they provided a complaint no 395728 and asked us to wait, so that they will contact us soon, but till date no call, neither lifting my call i was waiting in call for 30mins while listening the Bata song, i dont know how much you people are busy while solving the customers problem. So please tell me what shall i do.Sorry to say now a days BATA dont have nor quality neither services.