Bata India — Faulty product and promises by company

Address:	Raipur, Chhattisgarh, 492001
Website:	www.bata.in

I have purchased bata black formal shoes on 3 September 2016 from one of the retail outlet of bata from raipur (chhattisgarh). and hardly i used that shoes for 15 day and now its sole has been ripped out. completely fault product...i have registered a complained for the same on their toll free no. but no progress till date. first time i purchased but not setisfied.