[Resolved] Bata India — hush puppies article number 854-4927

Priyanka Dutta Arora

from Delhi, Delhi

Address:

110033

We have purchased article number 854-4927 of Hush Puppies @ Rs.3499/- only from your Model Town store on 01.07.2018.

Considering Hush Puppies as a renowned brand and always delivering best quality products we are a regular customer of it, however, something surprising unexpected happened with us that within short span of purchasing the above referred article it has damaged badly. The sole of the article has broken badly (Image Attached).

My bill number is 2800 and purchasing date is 01.07.2018 and other information is as under:

Article Number[protected]
Size - 27.5 cms
Amount - 3499/- only
Bill No - 2800
Date of Purchase - 01.07.2018
Store - Model Town, New Delhi

Please look into the matter immediately and provide me the replacement of Shoe at the earliest possible.

Vikas Rastogi
#[protected]

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Jan 19, 2019

Complaint marked as Resolved

This is to bring into your kind notice that the said complaint is still unresolved. I am unable to understand how you have marked the complaint as resolved as the issue is still pending. This kind of lenient attitude is not at all expected from such a market leader and a reputed brand. Please advice the team concerned to take up the matter and resolve it ASAP. Regards VIkas Rastogi 9971779996

Bata India customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2018

Bata India Customer Care's response Hi Vikas, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.

Dec 18, 2018

Updated by Priyanka Dutta Arora The Contact Details are-: Vikas Rastogi - [protected] Please resolve it ASAP

Jan 01, 2019

Updated by Priyanka Dutta Arora Dear Team,

This has reference to our Bata Complain with ID: 2157156.

Your reply in the matter is still awaited.

Regards

Vikas Rastogi
[protected]

Jan 17, 2019

Updated by Priyanka Dutta Arora This has reference to our Bata Complain with ID: 2157156.

This is to bring into your kind notice that the said complaint is still unresolved.

I am unable to understand how you have marked the complaint as resolved as the issue is still pending.

This kind of lenient attitude is not at all expected from such a market leader and a reputed brand.

Please advice the team concerned to take up the matter and resolve it ASAP.

Regards

VIkas Rastogi
[protected]