[Resolved] Bata India — Hush Puppies Shoes Worst Article No –824-6874

Anil.Bansal007

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi, Reference No –CRF249275 I have bought hush puppies shoes 3699 Article No –824-6874 on 2-Feb 2014 from life style mall Hyderabad. I had size problem after i bought the shoes and I changed the shoes in month end and did not use that at all. After that I used only for 4 months and sole gone with in 4 months. I raised complaint regarding this. Now they offered me that we can only give me 50% off on the next shoes you will buy from bata store. I talked to the them and they are giving me argue that you have used it more that's why they are gone. I have hardly used these shoes and using only for my office 4 days a week. I escalated this to their customer care and they are giving me same argue, that these shoes are only for comfort. I am really disappointed after spending the huge money, if they can not provide me the quality, that's worse. Please let me know how can I get my money refunded back or can replace the shoes. Regards Anil

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

After registering the complaint Bata Company, I got a call from them and they started negotiation from 50-75% but i have not used the shoes from more than 3 months. So i stick to the 100% coverage and in last they have provided me the full cover and replaced my shoes.

Bata India customer support has been notified about the posted complaint.

Verified Support

Aug 06, 2014

Bata India Customer Care's response Dear Customer, Thank you for the feedback. We regret any inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case you have already registered the complaint with us, kindly share the complaint number provided to you. Our customer service team will address your queries related to Bata products, in the best possible manner. Best regards Bata Customer Service

Verified Support

Aug 08, 2014

Bata India Customer Care's response Dear Customer, We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.

Verified Support

Aug 12, 2014

Bata India Customer Care's response Dear Customer, Since we have not heard from you, we are closing this complaint for now. In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.

Aug 15, 2014

Updated by Anil.Bansal007 I am still waiting for your reply over the email from past 7 days

My compaint number is Reference No –CRF249492

I have been given 50% replacement option. It is totally wastage of money on your product.
I have used this shoes only less than 4-5 months and my 1800 is gone into waste. I do not buy any other product from your store.

Please refund me my money back.

Regards
ANil

Aug 15, 2014

Updated by Anil.Bansal007 Please note your complaint reference number: 253387 for future correspondence.