[Resolved]  Bata India — inappropriate response.

Address:

Vadodara, Gujarat

We went for shopping in d Bata store near jubilee baug vadodara (23/07/14) in d afternoon, got good response but on asking for more designs in kids section they asked us to visit d Bata store near ellora park besides inox multiplex b'coz of its area n space. They told us that we can find more range of variety for kids there. On reaching there at around 5.30-6.30 p.m we couldn't find any salesman to attend us but we still went in d kids department to have a look. Then a single salesman came to us just to stand besides us n not to help us in showing d collection. He was not a single percent interested to show us or even help us get d perfect size of our kids shoes n sandals. We were there with our six kids looking for a good footwear with perfect size n comfort. On asking him for d size availability he would either simply say not available or else would take a lot of time n kept us waiting but cant just ask for help from any of his collegue inspite of them being free, standing downstairs near d cash counter with other collegues n having a chat. As a result we had to leave d store despite o[censored]s having selected some footwears for our kids. Asking for d manager downstairs near d cash counter we came to know that he was not attending his duty n was neither in d store. Manager's name is Shailandera Singh, atlast on asking about d contact no of jubilee baug store for d availability of a particular size we didnt get a +ve response n was told that d server is down.