[Resolved]  Bata India — insole of footwear torn off in 7 months

Address:

Kollam, Kerala

I bought a bata footwear from bata shoe store, k mall, kollam on 28/07/2014. (bill number 2175). After 7 months o[censored]sage the sole of footwear was torn at different places.so I went to the store and asked for a repair or replacement.I gave the footwear to the store and later they called me and told that the repair will cost 300 rs.I told them that its been only seven months and I had bought it for 1400 rs.they told that the company is not giving replacement sole for free even if its under 1year.so I asked them to give a bill for the repair.they are not ready to that also.they also informed that correct size sole is not available so finishing wont be good.so kindly look in to the matter and make necessary arrangements for solving this issue