[Resolved]  Bata India — service

Address:

Chandrapur, Maharashtra, 713216

The cashier /proprietor of bata showroom, junction mall, durgapur, west bengal had a faulty credit card swiping machine and could not complete the transaction first time. The money was deducted from my citibank card and i got a message. He kept insisting that the transaction didn't go through and we had to pay again.
He yelled at us when i and my husband were asking him for verification of the cancellation.
We were disgusted and left the store.
Later we found another message saying the transaction was cancelled.
The man was right.
But yelling and accusing customers is not done. My husband got angry and said that we don't mind gifting the money to bata. Having grown up with the company.
Left a bad taste. I'm probably going to never go back to the store.