[Resolved]  Bata India — SHOE BOTTOM SEPARATING

Address:

Chennai, Tamil Nadu

Sir i purchased a new shoe @ 899 cost in Bata showroom on21-02-15 in my home town at vellore Tamilnadu. I used your Bata product more than 20 years. This is the first and worst case i met problem. This shoe i took for regular use on march only. Within one month period left side shoe bottom completely seperated from pasting. Immediately i went your dealer showroom and informed this condition. But they informed this purchased 3 months completed so we cant do any thing. Then i asked how to correct this one? Then only they informed we will correct this one by charge basis and they are claiming 175 Rupees for repair charges. Today only i got the shoes after paying money. Really i am worried about your customer service. Like me 20 years of customer relationship your dealers simply collected money for the repair works. Please find enclosed the purchased bill and enclosed your dealer address. Kindly give suitable suggetion for the above it would great help for me.