[Resolved] Bata India — Sole Torn in My Hush Puupies Shoes | |||
Dear Sir I am esteemed customer to BATA India from past 15 years self purchased Hush Puppies Shoes at Rajarajeshwari Nagar BATA outlet on 05.03.2014 paying Rs. 3800.00. Started using from the day of purchased, initial 2 months it was fine & comfortable. Last month i observed there is Sole Torn in both Shoes, immediately Informed the outlet about the same. They advised to raise the complaint to BATA customer service. Bills details are as follows, Cash memo no. 05-03-14/1/0045 In my view it is not possible to repair the shoes, hence i humbly request you to provide replacement at the earliest. If any clarification you can reach me on [protected]. Was this information helpful? | |||
Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint. Verified Support Jul 21, 2014 Bata India Customer Care's response Dear Customer,
Thank you for the feedback.
We regret the inconvenience caused to you. Please contact Customer Care at our toll free number[protected] or send us an email to customer.[protected]@bata.co.in. In case if you have already registered the complaint with us kindly share the complaint no. provided to you.
Our customer service team will address your queries related to Bata products, in the best possible manner.
Best regards
Bata Customer Service
Verified Support Jul 23, 2014 Bata India Customer Care's response Dear Customer,
We hope as per the last response you must have contacted the customer service team through toll free or Email. Pls provide the
complaint number/ reference number so that customer service team can take up the query in best possible manner. We will be happy to help you.
Verified Support Jul 25, 2014 Bata India Customer Care's response Dear Customer,
Since we have not heard from you, we are closing this complaint for now.
In case you require any further assistance, please contact Customer Care at our toll free number[protected] or send us an email to
customer.[protected]@bata.co.in. Our customer service team will address your queries related to Bata products in the best possible manner.
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