I had purchased a black bata heels from Amazon this year - BATA Women's Deva Black Fashion... https://www.amazon.in/dp/B07LDCW4GM?ref=ppx_pop_mob_ap_share
Since i use bata products from childhood, ie..the shoes especially, never thought twice bata products quality.
I don't usually wear heels, so had wore it maybe 4-5 times for short periods, and wore it today for a meeting.
I was walking just normal and thn the strap of one heel came out. I had to be there without slippers or anything for the remaining time . Never expected a bata product to break like this.
Since i have purchased it online, i don't know whom should I contact or wt should I do .
Hope I'll get an exchange or something, since i trust the brand.
I know i can't won't anything compensation for roaming in the meeting without chappal or heel ot shoes . But okay
Hoping to a proper response and actions regarding this.
Thank you
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