[Resolved] Bata — soul problems of the shoes

Puran Thapliyal

from Delhi, Delhi

Address:

New Delhi, Delhi

I purchased a pair of shoes from BATA Store, Pratap Nagar, Mayur vihar, Delhi - 110091 at price of Rs. 2300/- on 10.11.2014 vide Cash Memo No.[protected]/0020. However, after 2-3 months, I observed that the soul of both the shoes begun to tear. At present the shoes are of no use. This is the quality offered by BATA company. I sent an email to customer care of Bata which replied me to show the shows to the said store for evaluation of damage and also stated that it will be repaired. But Manager of the said store told me that he is waiting for settlement claim. I am running from piller to post but to no avail. PURAN KUMAR [protected]

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Complaint marked as Resolved

Bata India customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2015

ICICI Prudential AMC Customer Care's response Hi Puran, we regret the inconvenience caused to you. Your issue has been shared with our Customer service team and they will revert back to you at the earliest. Also message us your email id.

Verified Support

Mar 28, 2015

ICICI Prudential AMC Customer Care's response

Verified Support

Mar 30, 2015

Bata India Customer Care's response Hi Puran, resolution to your complaint is shared on your email address. Please check and let us know if you need further assistance.Thanks for writing to Bata customer service.