[Resolved]  ACT Fibernet — Non refund of public money

Address:

Hyderabad, Andhra Pradesh

Account No. 870003 Company collected money without checking feasibility for new connection. After confirmation of non-feasibility (after 4 days), refund not effected. Company withheld public money unauthorisedly, immorally and illegally. Customers forced to spend their valuable time incur expenditures, face mental agony etc. to get their money back from the company. Several phone calls, personal visits to various offices/officers, mails to nodal officers/appellate authorities going in vain. Company giving least case for refund of public money on flimsy grounds quoting internal rules, procedures, cheque-signatory not available/out of station etc. further cheating the customer with phone calls. Postponing refund every time. “Collection of money from public at more than 100 Mbps speed and refund of public money at less than 0.0001 kbps.” Regards, Vishnu