[Resolved] ACT Fibernet — False GB Data Added to Monthly Usage | |||||
ACT adds False GB Data usage to the month and surprisingly most users are witnessing usage of 100 % by the 15th to the 20th of every month, and then the Reset FUP agenda gets triggered. Regardless of the plan, they will ensure that your GB is utilized by the 15-20th and you have to purchase more GB from them. They will give you wonderful stories about they will run investigations, monitor accounts, and end up with a response of we find there is no unusual activity on your account. Even when I am not home or travelling, they will report usage in session times to make sure FU is exceeded by the 19th of every month regardless of which ever plan one is on. Frauds... Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 ACT Fibernet Customer Care's response Dear Valued Customer, We request you to share your Customer ID or registered contact number and we will get back to you. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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We regret the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Regards,
ACT Fibernet