[Resolved]  ACT Fibernet — Internet is down since last 15 days and nobody is acting on it even after several follow ups

Address:Medak, Andhra Pradesh, 502319
Website:www.actcorp.in

My account number with ACT CORP is 964863
I am facing internet outage since last 15 days and have been following up with ACT customer care, Nodal team and Appellate authority in Hyderabad since day 1, but nobody is responding and nobody is taking any action on that. I also asked them to close the connection and refund my money but that is even not taken seriously. I want to escalate it to higher authority. If anyone could provide me any email ID for escalation that would really help me. I am really frustrated with this poor service.
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Aug 8, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
May 25, 2016
Updated by apaspxp
This is the standard response everybody gets when any complaint is raised here in this forum. I am yet to receive any communication from you ACT.
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Dear Valued Customer,

We apologize for the inconvenience caused. We will get in touch with you.

Warm Regards,
ACT Fibernet Hyderabad
Dear Valued Customer,

The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in

Warm Regards,
ACT Fibernet Hyderabad

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