Best Deal Tv — Product not received

Address: Mumbai City, Maharashtra
Website: www.bestdealtv.in

I namrta ordered hair kit with order no.1385087 on date 21 nov.however i did not received my product.please deliver my product or refund my payment.they said that they will deliver product in 7-12 days.but now it is more than 25 days.whenever i tried to call customer care centre they all are busy till 2 hour waiting on phone.however they not connected my phone to customer care.

do necessary for it..
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    +91 90 2966 9999
    Best Deal TV Address
    New Era Mills Compound, Mogul Lane, Matunga West, Mumbai, Maharashtra, India - 400016
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