Bestdeal Tv — No Refund Of 3200Rs

Address:

East Singhbhum, Jharkhand

Hi There, This mail is with reference to my order- 'SSK PACK OF 3 JEANS CUMS LEGGINGS', Order Number- "793549", Order Taken on- 10/04/2015 & Order Time- Evening 8:14pm on Best Deal TV It has been about to complete 1month now, Neither i received my refund of 3200Rs (Including Shipping Charges) nor Reverse & Pickup facility for the product. Since then i have been getting through them via phone calls only but no resolution get so far. Every time when i contact to Their customer care support, they only giving me assurances and they keep breaking it themselves. However, I tried myself very much but could not succeeded through their online support. Therefore, i decided to lodge this grievance on consumer forum or on the any other relevant source. How can i be so careless without even finding about their company's policy?? But what to do? Its my mistake and i am very unfortunate that i dealt with them. Since the first day i have become very frustrated and desatisfied when i specially talk to their contact center executives. they are very much annoying i have seen so far while dealing. Every time different words by every different agents & i must say they have most pathetic customer support services and business policies along. Hence, Its my humble request to you guys, please resolve my problem and get my refund done soon. And i really hope that i would be getting a fruitful associate from their side too. Regards, JAYSHREE DUTTA (Mobile Number- [protected])