Bhadra Gas Agency — non registration for login in indane app

Sir i tried to login in indane app with duly filled all details. I filled my consumer no customer id, name of particular agency includes state dist along with pincode and registered mob no but login is not processed and asked the following details.
User name password email id
My consumer no is 029050
Agency pandian coop super market madurai
I request to take action to update my email
[protected]@gmail.com
In this connection i tried to contact my agency phone no but no one is picked up. I have also raised querry with indane toll free no. But no action has been initiated. Request do needful.
Thanking you