HI Team
I had an interconnection with BBNL UserId(L10197), I was having a lot of problems with your service so I disconnected my connection on 5th July. I paid the deposit amount of Rs:2000 for the Opti link device at the time of installation, for which the operator told me that I would get a refund at the time of disconnection. I am continuously calling the operator for the same, but they are not answering my call.
I am request you, please take this device and refund my deposit amount.
if my request is not addressed at the earliest. I will escalate this issue to the regional BBNL. office. and will take the further action
please find the attachment of the Device image which was given to me Was this information helpful? | 
Government website link => pgportal.gov.in
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