Bharat Gas — Complaint Letter regarding delivery boy bad behaviour

Address:

Chennai, Tamil Nadu

Respected sir/madam; SRI RAAYAN BHARAT GAS AGENCY ODER NO:307980 CONSUMER:25078105 Name:Shantilal baid I am writing to inform you that the gas we receive today by delivery boy was behaving wrongly with us. I was shocked by the rudeness of your staff. The delivery boy was speaking devastating words I was really shocked to here that words. Actually what happened that he brought the cylinder and he given bill. The bill amount was Rs.600 and I want to confirm with gas agency people but they where not pick up call also. He was behaving badly that to give fast he can't wait for 2-5 minutesAnd he started shouting and speaking disgusted words. So I can't able to here those words and I had spoken loudly with him and he was trying to beat with cylinder. I was totally outraged with this behaviour. How would you feel if this had happened with you? Can you imagine how I felt? I advise you to retrain your staff as it would not look very good if you started to lose customers due to poor service. I request you to take immediately action against that delivery boy. He was speaking bad words with me then can't watch it simply the argument was gone very badly with him. Once again, let me say how disappointed I am and how I hope you with this problem quickly and remove that staff from your agency and from next time don't send this type of person at any customer house. Agency details are given please I request you to take immediately action if not u will start loosing your customers. So I hope you will understand my words and my situation. Thanking you, Your sincerely, Shantilal baid