Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3616
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
110
42


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3616
Pending
33
Resolved
46
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (202)

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Bharat Petroleum [BPCL] Customer Care related pictures (202)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — Demanding tips for air after keeping "Free Air No Tips Please"

 Anitha Kumaran on Sep 23, 2016
I filled petrol for my 2 wheeler in card for Rs. 200 in BPCL, Mogappair West on 22-Sep-16 by around 8:45 AM. After filling air, the respective person demanded for tips since I didn't give he was talking rubbish and stated go... go... without any respect. Either they should have specified the amount for air filling or the respective free board should not be kept. Once when I gave Rs. 10 since the respective person demanded, he returned me the change Rs.
4. Air filling in that respective petrol bunk is a problem. Opposite to Megamart, Ibacco, Murugan Stores, Ooty Vegetables...
Complaint comments  Read comments Complaint category Unauthorized charges

Bharat Petroleum [BPCL] — New booking

 Roaf on Sep 22, 2016
Dear sir/madam,

I suraj fakir interested to have new gas connection of BHARATGAS. I had went to your BHARATGAS office located at pashan i.e. Shop no-2 goal market, R & D CCS LTD Pashan 411021.i reciced the documents in Damage condition and staff is so Arogent specially mr.parshuram and i have visited thrice to u r office but staff was not there to help mi nd overll service is questionable. Plz reply mi 9850221859...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Misuse of consumer number & inability to cancel subsidy

 stepsang on Sep 20, 2016
Dear Sir, I have consumer number 52100227 with Arihant Gas Agency Sholapur Bazar Pune 411001.
My complaints are:
1. I suddenly got an SMS that a subsidy amount of Rs 31.48 has been transferred to my bank account via cash memo 157144 dated 16/Sept/2016. I have never made a request for a cylinder. Obviously my gas number has been misused.
2. I have tried several times to give up the subsidy. However after spending one hour filling up the form we are supposed to get a one time password on both our e-mail and mobile. These one time passwords do not arrive - so the process cannot...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Transfer of gas connection

 Nilam Devi on Sep 16, 2016
Sir
I'm Nilam devi from vill+p.o- Dumaria Buzurg, P.S - Parbatta, Dist.- khagaria
Bihar- 851216
I'm customer of Deep Ganga Bharat Gas Agency Gogri Jamalpur, khagaria- 851203 from last 13 years. Consumer no.- 1758
Now due to some reason I shifted to Begusarai. So I wanted to transfer my gas connection from jamalpur to Begusarai.
I visited to jamalpur office and submitted the required documents and both the gas cylinders with the regulator on 01/08/2016.
Since then within 45 days I visited to jamalpur from Begusarai 5-6 times but they told come on other day...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — Delaying In New Gas Connection

 avhishek.agarwal@gmail.com on Sep 15, 2016
Hiii This Is Avhishek Agarwal, Residing At "Birati Enclave" Flat No. 6, North Nilachal, North Extension, Birati - 700051. My Mobile Number Is 09830328078. I Applied For A New Gas Connection On Dated 01-09-2016 "ASHADEEP - Distributor Of Bharat Gas" Office At 852, M. B. Road, Birati, Kolkata - 700051 Landline Number (033)2515-0002/0606 with Money Receipt No. 996. At That Time They Said That A Inspection Will Be Held In 7 Days. But Till Not I Didn't Get Any Response, Messages, Or Any Call From There Side. Kindly Do The Needfull & Take Necessary Action Against Them....
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — No received gas cylinder in my residence

 RAJKUMAR TOMAR on Sep 14, 2016
Respected sir
I am customer of the, shiva gas agency distibutor of bharat gas agency, lal quan, ghaziabad main g. T. Road, my consumer no. 7775, name of mr. Raj kumar, h. No. 310, gali no. 7, shiv vihar, biharipura, ghaziabad (Up). The gas agency are not delivered cylinder to my residence. Kindly your are requested my gas cylinder send to my residence earliers

Thanking you
Yours faithfully
Raj kumar
Consumer no. 7775
H. No. 310, gali no. 7
Shiv vihar, bihari pura, ghaziabad (Up)
Mobile no, 9871212106...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Change in name

 ravindra2222 on Sep 12, 2016
Consumer No- 28753
Incorrect name- RAVINDER NAGAR
correct name should be- RAVINDRA NAGAR...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bharat Petroleum [BPCL] — Subsidy details yet not updated in my ebharat gas account

 james3964 on Sep 8, 2016
This is my Previous ICICI Bank A/C: 032701520370 linked to Consumer No: 68015859, LPG Id: 1 0000 0000 6801 5859 at MADHAV GAS SERVICE, but now it was closed. Find Acknowledgement slip for reference attached to this email.
Recently updated my Aadhar number in IDBI Bank A/C: 704104000008235, on 4th of September. Find screen shot attached that I received as a confirmation sms from my bank, but under my ebharatgas account details are not updated. Find sceen shot attached for reference.
Kindly, update the same.
Thanks And Regards
JAMES VIPIN MASIH...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Non receipt of subsidy

 mudhol on Sep 8, 2016
Dear sir
my lpg consumer number is 211117.
i have not received lpg subsidy on latest delivery of 13.07.2016. on enquiry with local distributor i was told my income is above limit.
sir, my income is rs3.72 lacs for financial year 2015-16 and i am retired one.
i have submitted zerox copy of tax return copy to local distributor with request to release my subsidy.
sir, till date i have not received my subsidy.
thanking you
ravindra pandurangt baji...
Complaint comments  Read comments [1]Complaint category Government Organizations

Bharat Petroleum [BPCL] — Complaint - gas leakage - consumer no. 22722

 Honeykumar.sharma on Sep 7, 2016
Dear concern,

Consumer no: 22722
Registered no: 9558619532
Resolution: gas leakage problem should get resolved with no extra charges.

I had received a call from bharat gas for gas service, so accordingly i had opted for it and get the gas serviced on 23rd aug'16.

Where two replacement of parts has been done and charged rs. 180 each (Rs. 360) + service charges rs. 150 = rs. 510 paid.

After few day of service we observed for gas leakage problem, so accordingly we had informed at agency
Shiv shakti gas service - g/9/10,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — Black marketing of gas cylinder

 gupta4153 on Sep 7, 2016
Dear sir i am complaining about black marketing of bharat gas domestic cylinder.here in my city gas is not providing home delivery.they said that "lena hai to aakr lena hoga nhi to black me bech denge".
If the company is not able to give home delivery service then they should not give a connection to ladies.
This is the worst situation to housewifes to take gas they should stand in queue for 3 days.
Shame on you all....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Delay in getting duplicate petrocard [Resolved]

 Sujatha Mysore on Sep 7, 2016
Dear sir
I lossed my petrol card. So again through application form i applied from the bharath petrol bunk in udayagiri, mysore, karnataka. I applied before 30 days back. But till now i didnt get the card. The petrol bunk persons told that to you lodge the complaint on line. So i am lodging the complaint. The concerned persons are saying it will take time like that or you better you lodge online. So please issue my petro card as early as possible. My details given below.
M s sujatha

Petro card no. : ca 0001143932

Cell no. 8884492889

Address:...
Complaint comments  Read comments Complaint category Education

Bharat Petroleum [BPCL] — Transfer connection to other distributor

 sandhya h londhe on Sep 5, 2016
Sir,
I already have a bharat gas connection in B.M Tawri Sinnae, my consumer no is 53940429 for the last 4 years.but no timely cylinder deliver and service is poor through distributor.so i want transfer my connection for your new gas agency for sinnar bharatgas vijay nagar but the b.m.tawri staff is not allowing to accept the transfer from/request.

from,
Sandhya haribhau londhe
Vijay Nagar
Sinnar
Contact No-9923148003...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Change number

 Jugender9650959209 on Sep 3, 2016
My name is mr Jugender My consumer no is 63725837 My old number 9953613717 is lost now I want to change my Mobile number to 9650959209 as my booking number so sir kindly replace my number thanks Bharat petroleum chhijarsi sec 63 noida Gautam Buddha nagar Uttar Pradesh sec 55 noida baareh baaish jk999999999990000jugendra Kumar description regular customer gas problem kusunm kkkkÄ·kkkkkkkkkkkkkkkkkkkkkkkkkllllllllllllllllmmmmmmmmmmm...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Bad services

 The Nirbhay on Sep 2, 2016
Sir I am Madheshwer Choubey lpg id 10000000031472884 and mob nm. 9931709897 in Bharat gas on Vimal Kamal gas distributr Bihta Patna Bihar 801103.
Here big complain against distributer.
I booked gas 10 days ago booking no. 56543 of 24082016 But gas was not deliverd at my home.I have to always recive my gas from distributer store.
vendors take 30 rs. Extra for per cylinder.
Sir please kindly take action thanks....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Bharat Gas — Non transferring of subsidy

 r711 on Aug 31, 2016
I am consumer of bharat gas since long back. MY consumer no is 46212484. I took 2 cylinders on 17 jul 2016. A written online complaints to customer care 4 times and personal visit to local dealer at bihat begusarai, subsidy for the 2 cylinders has not been transferred to my account. My complaint nos are 1394605 dt 26 jul, 1400137 dt 29 jul, 1403298 dt 31 jul and 1421076 dt 09 Aug 2016...
Complaint comments  Read comments [4]Complaint category Government Organizations

Bharat Petroleum [BPCL] — Rude behaviour

 Rupali Wagh on Aug 30, 2016
Shree ajay enterprises kothrud, pune, maharashtra, staff is arrogant, not helpful. Missing gas delivery cancelled automatically. From 4 days i m not able to cook in home bcoz cylinder not delivered. Also whn i called by phone to chk the status of gas booking they demanded consumer no only. Why in such advanced technical world without consumer no there is not any alternative. Last time too i suffered....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Non supply/late supply of gas cylinder by varun gas ageny, khan pur, delhi

 Urba Datt Joshi on Aug 29, 2016
My connection no. Is bg.20116, and i have booked my gas on 21/8/2016 vide booking number 762402350. Till date i have not received any gas at my residence and according to the agency (Varun gas agency, khan pur of bharat gas) they have supplied the gas to me. All the time we suffer these kind of late supply by the agency.

A needful action may please be taken.

Urba datt joshi
I-11, ganga type - ii,
Maidan garhi, new delhi 68...
Complaint comments  Read comments [2]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Unblocking of my gas supply and transfer thereof

 Jaya Lakshmi Bandi on Aug 28, 2016
Consumer no is 29591700 at pratiba bharat gas company in mvp colony, visakhapatnam. I have not taken any cylinders for the past two years as i was away in odisha on deputation. On 18.7.16, i gave a request to unblock my account and transfer it as i have changed my residence. I enquired there subsequently but was told that there has been no response from the ho in mumbai so far. How much longer will i have to suffer like this? B. Jaya lakshmi...
Complaint comments  Read comments [1]Complaint category Products & Services

Bharat Petroleum [BPCL] — I complaining as i was ditched by the bharat petroleum agency while filling fuel for my bike.

 lavanyarajendran on Aug 27, 2016
I filled fuel on 25/8/2016, by 6pm at bharath petroleum bunk : harish agency, bandikavanoor, periyapalayam high road, thiruninravur, tamil nadu 602024, india fo rs 60.
The fuel meter showed 1.02 points for the rs i filled the tank. But the my fuel indicator dos not raise for the quantity i filled in. When i reached the worker regarding the issue, "he simply said complaint to the agency or complaint to bpcl, and he also said whatever the meter runs will be the amount of petrol filled in"

Is this the fate of a consumer to go with the cheating action of third rate worker in india??
Complaint comments  Read comments [1]Complaint category Gas Stations

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