Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp Ltd
Customer satisfaction rating: 1%
Submit a Complaint
3566
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp Ltd

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
(Helpline)
88
36


Additional info
BPCL Offices

Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel: +91 22 2553 3888, +91 22 2553 3999, +91 22 2552 4888, +9 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
+91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel: +91 22 2271 3000, +91 22 227 14000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel: +91 12 0247 4161, +91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3566
Responses
27
Resolved
44
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (196)

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Bharat Petroleum [BPCL] Customer Care related pictures (196)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [Bpcl] — Gas refill not delivered

 sahil hunk on Jul 21, 2016
Sir/maam, i am not getting my gas refill on time. I booked it 10 days ago. I booked it 10-7-2016. I want there and asked for my gas refill delivery. They told me come to next day then we will tell you that when you will get your refill. And asked me to leave. This is sms when i booked gas refill-
Dear consumer, your booking no. Is 28541 of 10072016. Your distributor cleared booking up to 04072016. Check weight, seal, leakages before accepting delivery. My customer id is 25325 and name is om prakash gahlot...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [Bpcl] — Money laundering through selling speed petrol

 rjsiva on Jul 18, 2016
I am trying for the last 4 days to get the normal petrol from bharath petroleum, but they insisting to fill only speed petrol. as for as my knowledge 15th july petrol price had been decreased to rs.2.25, but before that onwards they giving only speed petrol instead of normal one, even after the price reduction to tally their profit they selling only speed petrol. govt. should take action against this in respect to the customers benefit....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Denying for filling normal petrol i.e. other than speed petrol

 Arpit Pokharana on Jul 18, 2016
This was happened with me thrice. Kindly take serious action. I went to surana filling station chittorgarh for filling my vehicle petrol tank and ask for filling normal petrol but then he started behaving rudely and denied me to fill normal petrol. Then i objected then he started filling other vehicle and i was waiting for my turn for almost ten minutes even my number was already gone. Then i raise my voice that this is not good then he filled petrol and harassed me. This incident happened with me thrice. This shall be the duty of petrol pump owner that instead of filling speed petrol he must fill...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Fraud in gas delivery

 barelionskm on Jul 16, 2016
Name: jyoshna rani mall
Bharat gas consumer no. 6558
Agent : aparajita bharat gas
Booking of gas reference: 40526
Complain: the gas is not delivered but sms received in my registered cell no.9776298837 on 13.07.2016 that credit of subsidy in my bank account. It shows the gas deliverable to me is sold to some other.
There cannot be any mistake in delivery being the invoice accompanying the delivery be matched on the consumer no.In the book with a customer who should produce at the time of delivery. It is a fraud,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Not receiving cylinder at home

 Vikash Kumar Kumawat on Jul 13, 2016
Hello sir/ madam,
I am bharat gas customer... Consumer no 26254
My gas agency name shree shiv gas agency, sikar, rajasthan
They not giving cylinder on time at home
We have to pick from any point
We tried to complaint against delivery man to the agency but they solving our problem... Now they also not attending the phoner 01572257727
So we have to go there at agency... Again they not solving our problem
We don't have cylinder from last 2 days
But they not delivered yet at my home

Help me out fast

Thanx...
Complaint comments  Read comments [1]Complaint category Products & Services

Bharat Petroleum [Bpcl] — For subsidy

 Ravi Bhushan Kumar Ravi on Jul 11, 2016
I am transferred from nagaur to jodhpur. i have received two cilenders on 11.06.2016, at that time i have submitted my bank account no. & aadhar no. also. when i make a call for subsidy on toll free no. then i was suggested to link you your aadhar in bank & gas agency, afterthat you will receive your subsidy within 7 days. i linked my aadhar in bank & gas agency also. but till date no subsidy deposit in my account. today i make a call to customer care he replied you are late for link your aadhar. so, subsidy benefit will not be provide to you. pls. look at this matter & deposit my subsidy. my consumer...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [Bpcl] — Not able to transfer connection to a new location in same district

 sathu_menon on Jul 11, 2016
Hi,
I already have a bharat gas connection in edappaly, kerala for the past 6 years. i was staying in a rented flat. since i built a new i want to move to the new location which is coming under bharat gas agency in kolenchery, kerala. they have service in my area. but the agency in kolencery is not allowing to accept the transfer from old location. i 'm forced to travel to the old location 50 kms away and take the gas every 2 months.

Please help...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — I am complaining about the poor service by agency and taking charges by mechanic for non-genuine reason.

 jogendra302 on Jul 9, 2016
Jogendra jainath rai, my consumer number - 70771773 (sahyog gas agency - nallasopara east - alkapuri).
I am facing issue with gas refill which was received from last two months. the regulator is not connecting with syillender and for that i have complaint in agency on 09-07-2016 and when the mechenic check the nob it was not connecting with regulator. for this connection issue the mechanic charge 100 rs. and this is done twice from last 2 months. after calling to agency i have received very bad revert which is not sufficient for me.

This need to check on priority basis. since...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Gas cylinder not delivered after so many booking request

 Jagtar singh Banga on Jul 9, 2016
Dear sir/ madam,

Consumer: 109526.

I am jagtar singh would like to bring to your notice that after sending 2 to 3 sms from register number the gas cylinder a basic need is not delivered to consumer.
When we contact the senior person sonali or owner of the agency they deny the request abruptly saying no sms received and send again. it is almost an year the same issue is going on for basic necessity for which consumer pay upfront. the staff oft he agency is also rude and hung up tte phone calls. they don' even have the phone call etiquette. i request you to please...
Complaint comments  Read comments [2]Complaint category Gas Stations

Bharat Gas — Providing gas subsidy in my bank account, submission of aadhar card and non receipt of subsidy...

 Mfsonawane on Jul 8, 2016
Dear sir,
I am customer of bharat gas. My name is shri magan fakira sonawane residing at aundh pune. Your distributor is r&dccs golmarket aundh. My gas connection no. Is 52293. I recently received message from bharat gas that my gas subsidy is withheld for want of aadhar card number. This is surprising to me as i have submitted my bank details and aadhar card number to your distributor at time of connecting gas subsidy by online. When i have submitted all documents to you why again i have been intimated to submit the same? Please look into it. For your ready reference i am again submitting...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [Bpcl] — Diverting attention and filling less petrol

 km078 on Jul 7, 2016
Hi,

I'm in high trouble with the guys on bharat petrol pump, nutan mill rd, asarwa, saraspur, ahmedabad, gujarat 380018. i have this petrol pump on my way, hence, i have to go to this petrol pump. everytime i go, they do following things:

Today when i went to the petrol pump to fill petrol of rs.150 in my honda activa. almost rs.50 amount in my activa tank.
1. two guys stand, one for collecting money and other for filling the fuel. they ask me for amount of petrol. i answered. again who guy filling the petrol ask me for this twice. i gave an answered again.
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum — Complaint for bharth petrol bunk in kamakshipalya road near andan retorent

 hanumanthegowda on Jul 6, 2016
Today evening i will put petrol in my commercial vehicle of rs 1000 rs petrol but he filled only 700 rs but bill showing 1000, i questioned him, but he qwerel with me, and using rubbish word, my contant p[h no -9845473584, pl take immediate action otherwise i will go for onather way, pl stop your bad service, and increse you service, pl pl take action for kamakshipalya near andan resturent magadi road,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Giving less petrol

 Bhanu67 on Jul 5, 2016
I went to my nearby BPCL petrol pump near Rampura Red Light. He started the Meter with reading already showing Rs 50. He started telling me about some petro card. I told him that the meter is not at Zero. He didn't listen. I stopped him went to the manager to complaint about this. I asked him to give me complaint register as I want to lodge a complaint. He told me not to file complaint and was ready to fill my bike tank without charging any money. It is the second time within 10 days that this has happened. Last time I didn't filled complaint as the person starting begging for his job. I want that...
Complaint comments  Read comments Complaint category Other

BPCL — Subsidy not received last two time in my a//c no. 00000032894286175.

 goreshrikant10968 on Jul 5, 2016
Dear sir, /madam,
I have not received subsidy from last two time in my a/c no. 00000032894286175. my name is shrikant pandurnang gore. my consumer no.20571, adhaar no. 242038742859, distributor no.112282 panvel gas service at & post panvel, dist. raigad.

Dear sir, my subsidy is not received from last two times in my a/c no. 00000032894286175. please refund my subsidy amount to my a/c regards shrikant pandurang gore i had submitted my pan card dtd.25/02/2016 and it return on 28/04/2016 through panvel gas service mo: 7208043703 mail:goreshrikant10968@gmail.com....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Booking

 Boopathi Periyasamy on Jul 4, 2016
Three times I booked gas .and every time SMS received as "your order 93239 cancelled due to customer request.


Why this happening?...
Complaint comments  Read comments Complaint category Other

Bharath Gas — Booking and delivery problem

 Sujith Kr on Jul 4, 2016
Sir,
I am sujith. k. r from kerala my agency krishna gas ernakulam nort, opposite railway station i am booking to gas online 26/04/2016 come to take delivery me, he is not giving cylinder. he ask reason for blocking my account. he is not any information to blocking my account. take cylinder directly me in 5 years. what is this sir
(any problem to in my language i ask sorry) please reply to me my email id: sujithsujith999@gmail.com...
Complaint comments  Read comments Complaint category Home & Garden

Bharat Gas — DBC

 Mukesh s/0 ved anand on Jul 5, 2016
मै भारत गैस का उपभोक्ता क्रमांक 67905903 मोहीनदर गैस 555पुराना बस अड्डा गोहाना से लेने जाने पर जबरदस्ती कुछ सामान न लेने एवं बिल भी देने से मना कर दिया व DBC देने से मना कर दिया। यह कौन सा न्याय है।
सधन्य
मुकेश शर्मा 9416014408
श्री मान् जी उपरोक्त...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Not getting subsidy from Dt 12/03/2015

 Prakash Kamalapure on Jul 2, 2016
Dear sir I am Smt Yashoda laxamansa kamalapure age 72 year consumer no 51462.
I received 3 time dt 28/01/2015, 02/02/2015 & 12/05/2015. after that i have not received any subsidy. I asked to Sudhir Gas Agency, Solapur they told change name because bank account name is Yashoda Laxamansa Kamlapure & Gas consumer name is my husband name Laxmansa Sanakarsa Kamalpure .change name on Dt 17/3/2016.
Still after change name not received any subsidy.
Please check and release my all subsidy from 12/05/2015 up to date....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Subsidey

 PRATAP YADAV on Jul 2, 2016
Please check my A/C Details
My Name - Rampratap Yadav
Cons No. 74377640
My Account Details As
Bank Name - Punjab National Bank
A/C No - 7755000100014086
my mobile no. 9910963828...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [Bpcl] — Please incorrect phone no removed and given to correct phone no.

 azm.pandey1@gmail.com on Jul 1, 2016
Jaiswal bharatgas gramin vitrak bharatgas distributor vpo asrafpur kichhauchha ambedkar nagar uttar pradesh 224155
Phone no..09321906846

Massage — -please incorrect phone no removed and given to correct phone no.

Name — omkar pandey
Phone no-9161866273
Address–village–kasturipur
Post-tandwabharatpur
District — ambedkarnagar
Pin code–224176.
Uttaarpradesh.India...
Complaint comments  Read comments Complaint category Gas Stations

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