Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp Ltd
Customer satisfaction rating: 1%
Submit a Complaint
3573
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp Ltd

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
91
37


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3573
Pending
27
Resolved
44
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (196)

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Bharat Petroleum [BPCL] Customer Care related pictures (196)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum — Fraud at madiwala outlet bangalore (venkateshwara), cheating customers

 Vineeth_vijay on Jul 28, 2016
Big time fraud: i went to fill petrol in my bike on 27th july 2016, my bike was just reserve. I asked to fill rs 200, immediately one guy came and asked "cash or card" (Just to distract me). When i looked at the meter all of a sudden it was rs100, i reminded him to fill for 200, he smiled and again filled one more 100.Initially i had a doubt when, but i thought it was a mistake. After riding the bike for 2 more km i found the petrol indicator has not changed and immediately it went to reserve. The trick is that they will only 100 collect 200 from us. This happened to lot of people, with...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Negligence in filling the fuel and rude behavior by bpcl operator

 Gaurav4343 on Jul 28, 2016
Dear sir,
On 26th july 2016 i fill the petrol in my car vehicle number mp09cn1402 of rs.2738 40.20ltr, at time of 9:40am,
After of 1.7 km the car is sudden stopped, i am unable to find why the car is been stopped and not started again. Then i call to chevrolet customer care and ask for the engineer visit on my road side location after 2 hours of inspection and 1 hours of his waiting time what he take to come at my location, found that petrol what i filled from granth petrol pump is mixed with the water and water mixture is very high. I angry and call to mr. Ankit agrawal on his mobile...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Wrong cancellation of subsidy by distributor santoshi gas services

 om parkash gupta on Jul 27, 2016
I have a gas connection under consumer no. 23626 from santoshi gas services, g-1118-19, maharishi balmiki mandir marg, shakurpur colony, new delhi-110034. My said gas connection was disabled for online gas booking and on my enquiry from my above distributor, i was told that to enable online booking, i have to fill up and sign a form. When my son visited their office, he was given intentionally gas subsidy closure form for filling up and sign to enable online booking. My son unaware that the said form is a gas subsidy closure form, he fill up and signed the form and then distributor cancelled my...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — I am unable to take bharat gas connection

 rkachhawaha on Jul 26, 2016
We gave documents to sunny gas agency, jaipur for bharat gas connection but we are unable to so as someone came for verification of connection to our house and forced us to buy a gas stove from them and reality is that we have already purcahsed the gas stove and have given receipt of same to them. Contact us at 9413285036 for more info. We want to take bharat gas connection but am unable to do so. Help us and contact us and take strict action against sunny gas agency, jaipur....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Unavailability of weighing scale during cylinder delivery

 ankitachanda2008 on Jul 25, 2016
My consumer no is 6142. everytime when your people are coming to deliver the cylinder, they do not carry the weighing scale. last time i have refused to receive the cylinder without checking the weight. when i went to the distributor's office (balsham distributor), they informed that all the available weighing scales are damaged. also they asked me to take the cylinder from the main depot if i need to check the weight since they will not provide the weighing scale. i am a 83 yrs old man and it is impossible for me to visit the depot. why should not they provide the weighing scale while we are always...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — No fuel showed in the meter after filling the fuel from padamugal outlet of bpcl

 Shiyas shamsu on Jul 25, 2016
We were travelling with our family in our hyundai i20 active on 24/7/2016 at 9.00 pm and our car fuel was showing empty and then we entered in to the bpcl padamugal outlet and filled the tank with diesel for rs 500/-. But there didn't show the fuel after filling the fuel. And after sometime we came back to the pump. Then gave them a complaint. They told that it will show after sometime but that didn't. And we filled the fuel again for rs 500/- after that. Then it showed that in the fuel indicator. And that showed only for rs 500 instead of rs 1000.
We need a solution for this
We hope...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Change of name

 Komal Ulgekar on Jul 21, 2016
My counsumer no is 380706, I had submited my documents and form to change name on 18-2-2015, till date i have not received any updates. if i go to ask at bharat gas office thane they tell us within 4 to 5 days it will be done... This is 3rd time I am getting same answer... Please do the needful because I want to shift my gas....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Gas refill not delivered

 sahil hunk on Jul 21, 2016
Sir/maam, i am not getting my gas refill on time. I booked it 10 days ago. I booked it 10-7-2016. I want there and asked for my gas refill delivery. They told me come to next day then we will tell you that when you will get your refill. And asked me to leave. This is sms when i booked gas refill-
Dear consumer, your booking no. Is 28541 of 10072016. Your distributor cleared booking up to 04072016. Check weight, seal, leakages before accepting delivery. My customer id is 25325 and name is om prakash gahlot...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Gas godown

 Stanley D souza on Jul 25, 2016
Please revoke from the residential area of your Bharat Gas godown. it is near by public place like Govt. primary school, progressive college, shops, welding works and residential area. it most risky if fire accident happens in future. We already complaint to our DC Karwar, Asst. Commissioner, Tahasidar and fire section.
so my kind request that you have to remove from that area.

thanking you

from
stanley apolin dsouza
gandhinagar,
behind Bharat gas godown
sirsi 581403

joostanley@gmail.com...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Money laundering through selling speed petrol

 rjsiva on Jul 18, 2016
I am trying for the last 4 days to get the normal petrol from bharath petroleum, but they insisting to fill only speed petrol. as for as my knowledge 15th july petrol price had been decreased to rs.2.25, but before that onwards they giving only speed petrol instead of normal one, even after the price reduction to tally their profit they selling only speed petrol. govt. should take action against this in respect to the customers benefit....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Denying for filling normal petrol i.e. other than speed petrol

 Arpit Pokharana on Jul 18, 2016
This was happened with me thrice. Kindly take serious action. I went to surana filling station chittorgarh for filling my vehicle petrol tank and ask for filling normal petrol but then he started behaving rudely and denied me to fill normal petrol. Then i objected then he started filling other vehicle and i was waiting for my turn for almost ten minutes even my number was already gone. Then i raise my voice that this is not good then he filled petrol and harassed me. This incident happened with me thrice. This shall be the duty of petrol pump owner that instead of filling speed petrol he must fill...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Fraud in gas delivery

 barelionskm on Jul 16, 2016
Name: jyoshna rani mall
Bharat gas consumer no. 6558
Agent : aparajita bharat gas
Booking of gas reference: 40526
Complain: the gas is not delivered but sms received in my registered cell no.9776298837 on 13.07.2016 that credit of subsidy in my bank account. It shows the gas deliverable to me is sold to some other.
There cannot be any mistake in delivery being the invoice accompanying the delivery be matched on the consumer no.In the book with a customer who should produce at the time of delivery. It is a fraud,...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Not receiving cylinder at home

 Vikash Kumar Kumawat on Jul 13, 2016
Hello sir/ madam,
I am bharat gas customer... Consumer no 26254
My gas agency name shree shiv gas agency, sikar, rajasthan
They not giving cylinder on time at home
We have to pick from any point
We tried to complaint against delivery man to the agency but they solving our problem... Now they also not attending the phoner 01572257727
So we have to go there at agency... Again they not solving our problem
We don't have cylinder from last 2 days
But they not delivered yet at my home

Help me out fast

Thanx...
Complaint comments  Read comments [1]Complaint category Products & Services

Bharat Petroleum [BPCL] — For subsidy

 Ravi Bhushan Kumar Ravi on Jul 11, 2016
I am transferred from nagaur to jodhpur. i have received two cilenders on 11.06.2016, at that time i have submitted my bank account no. & aadhar no. also. when i make a call for subsidy on toll free no. then i was suggested to link you your aadhar in bank & gas agency, afterthat you will receive your subsidy within 7 days. i linked my aadhar in bank & gas agency also. but till date no subsidy deposit in my account. today i make a call to customer care he replied you are late for link your aadhar. so, subsidy benefit will not be provide to you. pls. look at this matter & deposit my subsidy. my consumer...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Not able to transfer connection to a new location in same district

 sathu_menon on Jul 11, 2016
Hi,
I already have a bharat gas connection in edappaly, kerala for the past 6 years. i was staying in a rented flat. since i built a new i want to move to the new location which is coming under bharat gas agency in kolenchery, kerala. they have service in my area. but the agency in kolencery is not allowing to accept the transfer from old location. i 'm forced to travel to the old location 50 kms away and take the gas every 2 months.

Please help...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — I am complaining about the poor service by agency and taking charges by mechanic for non-genuine reason.

 jogendra302 on Jul 9, 2016
Jogendra jainath rai, my consumer number - 70771773 (sahyog gas agency - nallasopara east - alkapuri).
I am facing issue with gas refill which was received from last two months. the regulator is not connecting with syillender and for that i have complaint in agency on 09-07-2016 and when the mechenic check the nob it was not connecting with regulator. for this connection issue the mechanic charge 100 rs. and this is done twice from last 2 months. after calling to agency i have received very bad revert which is not sufficient for me.

This need to check on priority basis. since...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Gas cylinder not delivered after so many booking request

 Jagtar singh Banga on Jul 9, 2016
Dear sir/ madam,

Consumer: 109526.

I am jagtar singh would like to bring to your notice that after sending 2 to 3 sms from register number the gas cylinder a basic need is not delivered to consumer.
When we contact the senior person sonali or owner of the agency they deny the request abruptly saying no sms received and send again. it is almost an year the same issue is going on for basic necessity for which consumer pay upfront. the staff oft he agency is also rude and hung up tte phone calls. they don' even have the phone call etiquette. i request you to please...
Complaint comments  Read comments [2]Complaint category Gas Stations

Bharat Gas — Providing gas subsidy in my bank account, submission of aadhar card and non receipt of subsidy...

 Mfsonawane on Jul 8, 2016
Dear sir,
I am customer of bharat gas. My name is shri magan fakira sonawane residing at aundh pune. Your distributor is r&dccs golmarket aundh. My gas connection no. Is 52293. I recently received message from bharat gas that my gas subsidy is withheld for want of aadhar card number. This is surprising to me as i have submitted my bank details and aadhar card number to your distributor at time of connecting gas subsidy by online. When i have submitted all documents to you why again i have been intimated to submit the same? Please look into it. For your ready reference i am again submitting...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — Diverting attention and filling less petrol

 km078 on Jul 7, 2016
Hi,

I'm in high trouble with the guys on bharat petrol pump, nutan mill rd, asarwa, saraspur, ahmedabad, gujarat 380018. i have this petrol pump on my way, hence, i have to go to this petrol pump. everytime i go, they do following things:

Today when i went to the petrol pump to fill petrol of rs.150 in my honda activa. almost rs.50 amount in my activa tank.
1. two guys stand, one for collecting money and other for filling the fuel. they ask me for amount of petrol. i answered. again who guy filling the petrol ask me for this twice. i gave an answered again.
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum — Complaint for bharth petrol bunk in kamakshipalya road near andan retorent

 hanumanthegowda on Jul 6, 2016
Today evening i will put petrol in my commercial vehicle of rs 1000 rs petrol but he filled only 700 rs but bill showing 1000, i questioned him, but he qwerel with me, and using rubbish word, my contant p[h no -9845473584, pl take immediate action otherwise i will go for onather way, pl stop your bad service, and increse you service, pl pl take action for kamakshipalya near andan resturent magadi road,...
Complaint comments  Read comments Complaint category Gas Stations

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