Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp Ltd

1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Tollfree:
1800 224 344 (Helpline)
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37
13
1800 2333 555
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36
18
Phone:
+91 22 2271 4508
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8
4
+91 22 2271 4516
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12
14
BPCL Offices

Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel: +91 22 2553 3888, +91 22 2553 3999, +91 22 2552 4888, +9 22 2552 4999
View More Information...
Satisfactory Rating
1%
Complaints
3455
Responses
27
Resolved
38
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Bharat Petroleum [BPCL] related photos (184)

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Bharat Petroleum [BPCL] Customer Care related pictures (184)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — Unethical behaviour (Not get home delivery)

 pawan555 on Feb 12, 2016
Dear sir,
my consumer no is 10252934. my name is sharda devi. dear sir every time when i booked cylender . company ka employer hame call karke bolta hai aapka cylender aa gaya hai. aap agency ke godown se le ke jao. mujhe home delivery nahi di jaati hai. maine is samband me many times employers ko bola ki mujhe bahot taklif hoti hai. but koi sun ne ko tyyar nahi.
sir mujhe gas refill cylender ki home delivery di jaye....
Complaint comments  Read comments Complaint category Food

Bharat Petroleum [BPCL] — Non delivery

 Shivshankar Chakre on Feb 11, 2016
Lpg refill order 136379 cancelled_reason out of station. 7/02/2016
sir, we were at home only, nobody came for delivery, not even called on mobile

booked immediately again order no. 136994 cancelled.11/02/2016 at 5.30am same reason. Nobody approached us to deliver the cylinder.
Why mobile numbers are registered if not in proper contacts for services. No sms received about delivery, without coming to us, orders are cancelled frequently.
My request_deliver the cylinder first & then take the order. This is not the first occassion such happening.
Cancellation...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Subsidy money not credit in my account

 bulu charan nath on Feb 11, 2016
I live in odisha. I received gas from dealer & received a sms of subsidy payment (258.09) in my mobile on date-11.01.16, cash memo no-28871.but not paid in my sbi acc-30764440326, branch of tangi, cuttack.so i request pls check this problem & paid it....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Aadhaar number inactive npci

 abdulrais1991@gmail.com on Feb 11, 2016
Dear Sir Consumer(61731383) Name Furkan
But Seeding Andra bank But Npci AADHAAR No Not Active Is Aadhaar (421256967319) Is Aadhaar Not Link Npci...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Gas — Booked on 23/11/2015,but not received

 KANIKA NASKAR on Feb 10, 2016
Gas booked on 23/11/2015, booking no-546736106, but till dt.Not received the gas, also i purchased a gas from market for rs-900/-.Able in market.It is my 5th time complain.Before my complain no-260979/dt-11/10/14, 452281/dt-02/8/15.Every time after complain received the gas.Irequest to know the parmanent solution.My gas dealer add-deep gas service, distributor code-125475 biki hakola, panchla, howrah, w.B....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharath Gas — Not able to get subsidy amount for new gas connection

 hkreddy11 on Feb 8, 2016
Sir/Madam, we got a new gas connection with the double cylinder. But the subsidy amount is not credited to my account. When I called the gas agent they are saying the subsidy amount is not applicable for the new connections. Is this true? kindly confirm whether we can avail the subsidy for new connections or not....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum Corporation — Subsidy amount not credited

 goyalarunkumar on Feb 7, 2016
Sir,

I am not receiving credit of Subsidy amount in my bank account.
This is second time I have not got credit.
My consumer number is 17053 with MODI GAS SERVICE INDORE

Please check status and credit pending subsidy amount

Regards
Arun Kumar Goyal...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — No home delivery of lpg

 Tarkeshwarmanpur on Feb 6, 2016
Sir,
i booked on 21/01/2016 by Bharatgas mobile app. my order ref. no. is 595707341.
my consumer no. is 50350056. my distributor's name is Rekha Bharat Gas, distributor's code is 183875. but yet not delivered LPG.

before it i booked on 16/12/2015 and delivered on 08/01/2016 after 2 times complain in customer care. i.e. complain no 1066467 on 31/12/2015 & 1076226 on 08/01/2016.
i also complained yours sales officers in Gaya district two times & two times distributor's owner and then i received one LPG cylinder.
so, Please help me .

Regard
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum — Bharat petroleum complaint against filling fuel

 Ragunathan Subramanian on Feb 5, 2016
Sir, Everytime they stated filling petrol for vehicle they say power went off in the middle. Immediately they start to fill for the balance amount. (This is 3rd time) Every time this type of foul play they do it for most of the customer. When i asked why this happening every time "simply laugh".
This petrol bunk is situated in HYDERABAD Dr.A.S. Rao nagar, 500062
RAGUNATHAN S
09492528217...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Not refilling non subsidy cylinder

 balwant kumar Dhupar on Feb 5, 2016
I have booked for refilling on 24jan 2016 but it was cancelled then again I bookedon end Feb but has has not been sullied whn asked customer care Ravi gas I got reply that no subsidy cylinder not available my consumer no is 6644 .kindly reply why no gas...
Complaint comments  Read comments Complaint category Credit Cards

Bharat Petroleum [BPCL] — Cancel my subsidy opt out scheme

 Rajani Waydande on Feb 4, 2016
I was bookikg my gas cylinder n in heard voice recorder asking to join the opt out your subsidy scheme n I mistakenly pressed the button it was asking for then I disconnect my called back but
I dont want to giveup my subsidy im a middle class person n cant afford to giveup the subsidy so please give me back subsidy as early as possible
Its a request to you....
Complaint comments  Read comments Complaint category Employees

Bharat Petroleum [BPCL] — No escalation matrix to get an issue resolved

 Sripati Das on Feb 4, 2016
I could not get any way to log a complain in IVR toll free number for this Bharatgas. Dealer is just saying everything taken care but result is not reflected. Delhi Head branch roll free number is not existing and existing one is not reachable.

Customer is suffering to get their issue resolutions with out having proper escalation matrix of this bharatgas....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Subsidy discontinued by their fault and playing ping pong without resolution

 Sripati Das on Jan 30, 2016
Hi Sir/Madam,

I am a consumer of Bharat Gas. My consumer number is P30022(LPG ID-1 0000 0000 4762 8880) under SATISH & COMPANY, Distributor Code-113590.

I have submitted my HDFC bank account details for DBTL adhar linking. Post this, on 17 March 2015, I got first subsidy in this HDFC bank account.

Post that, they automatically changed my subsidy account to ICICI bank. They did subsidy transfer twice to this ICICI bank account. Due to some personal reason I had closed this ICICI bank account and then know this auto subsidy account switching to this ICICI...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Cancellation of subscription voucher

 Faizuddin Syed on Jan 30, 2016
LPG GAS COMPLAINT LETTER
KAVALI
30/01/2016

To,
Complaint Board, National consumer complaint forum
BP Gas Complaint
explosives@explosives.govt.in Nagpur
tccechennai@explosives.govt.in Chennai
dyccehyderabad@explosives.govt.in hyderabad

SUB: Cancellation of Subscription Voucher.

Sir,
I am a customer of Bharat Gas. The dealer is M/S.Venkata Santoshi Bharat Gas Agency, Distributor code.641757 Kavali. Nellore (DT) AP. He issued us two Gas Cylinders, one is on the name of...
Complaint comments  Read comments Complaint category Home & Garden

BPCL — 4t nxt bike oil problem

 a1_domain on Jan 28, 2016
Dear Sir/Madam,

before 2 month i was change oil in my bike from BPCL petrol pump, kalawad road, rajkot 360005. it is company operated pump. some oil problem faced because on 11th jan 2016 PUC time oil problem deduct by PUC checker and engine sound changed....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bharat Petroleum [BPCL] — Non delivery of refill

 Radhakrishanagg on Jan 26, 2016
Dear Sir
I am a customer of Bharat Gas. My consumer number is 2566. My distributor is National Gas Service, Hisar (Haryana).

I had booked for a refill through telephone on 12th January 2016. My refill booking number is 120369. After 15 days still we are waiting for our refill. We are trying to call them but they are not receiving the phone. Last month also we had to chase them for more then 10-12 days. But this month we are still chasing them for our refill.

Kindly register our complaint for the late delivery of the refill.

Regards,
Radha...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Vasant auto services petrol pump, vasant kunj pictures of harassment of consumers

 bharatbhs on Jan 22, 2016
This fuel station is a symbol of mis-management, with unruly staff bahaving in authoritarian ways. No one to guideinstruct visiting vehicular traffic. No uniform visible either. When pump staff began filling 100 litre drum put on a rickshaw without queue, staff laughat at my pic shots being taken n taunted- kejriwal ko bhejega, ha ha.. What aghast scene. Some pics encl...
Complaint comments  Read comments Complaint category Business & Finances

Bharat Petroleum [BPCL] — LPG connection blocked [Resolved]

 Anandrrao on Jan 21, 2016
I had complained to helpline 1800224344 twice as per below details:
My complaint nos are 1068411 dt 01/01/2016 and 1095648 dt 19/01/2016
No reply or action so far from BPCL
Please help!
MY LPG id no 10000000021205819
consumer no 64737
Agency SUVIDHA GAS SERVICE CODE 114534 NASHIK, MAH.
Name Rao Anand Raghunath...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Subsidy transfer other a/ c holder

 deb kumar mishra on Jan 21, 2016
My aadhar no-539746912995 and a/ no-3905930459 ( central bank of india) but my subsidy amount transfer other a/c holder. A/c name- raghunath singh ( a/c no-783110110003217- bank of india- sultanganj -up. We have complained last 3month at bpcl customer care., but matter is still pending. Plz tell us what to do ? sultanganj cell no-05362-226526, 227476. Plz check the status & intimate us. Plz my problem solved as soon as possible.

My consumer no-15942

agency name-shashi chandra gas agency- ranchi...
Complaint comments  Read comments Complaint category Banks

Bharat Petroleum [BPCL] — Didn't receive subsidy last 3 times

 Alessio G on Jan 21, 2016
I am a consumer of BPCL.. My consumer number-14630, name-Jatondra lal Karmakar. Did not receive subsiby last 3 time. I contact them over phone but they tell me to come to the office then they hung up on my face. i am 83 year old and can not attend their office.. kindly help me with this matter.. thank you....
Complaint comments  Read comments Complaint category Products & Services

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