Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3595
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
101
39


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3595
Pending
32
Resolved
45
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (198)

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Bharat Petroleum [BPCL] Customer Care related pictures (198)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — Hardware defect due to Impurity in fuel

 arun.april1@gmail.com on Aug 25, 2016
My car was in a big mess due to impurity in the fuel which I have filled in the Pondicherry bunk - RANJITH AGENCIES, 100-Feet Road, Lawspet, Pondichery-605008. Contact : 0413-2253440, 2903784.

Regarding this I have raised a case with BPCL, intern I received call from a BPCL manager (9486236067), who doesn't react to the concern properly, hence requesting to help me to take action on this.

NOTE : Since I cannot afford to spend so much money to replace the NOZZLE(Device which got defect) from Ford authorized service center, I had to approach a local mechanic to get me...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bharat Petroleum [BPCL] — Higher charges by gas agency for transfer gas connection

 Anil Arora arora on Aug 24, 2016
Sir i m anil arora i have bharat gas connection consumer no 3253. I want to transfer gas connection on in my name as my father has mental problem and they have no adhar resulting gas subsidy stopped. I contacted with prem gas agency owner and he informed that transfer cost will rs. 2638/. While i enquired on customer care they intimated cost only 75. Pl do the needful. Regards anil aroras/o attar chand mob 9416262315. R/o 868/20 durga colony rohtak...
Complaint comments  Read comments Complaint category Other

Bharat Gas — Change of address

 Deepak A Chauhan on Aug 23, 2016
From,
Deepak arjun chauhan
402/sai villa apt.
Station road
Bhayander west.401101

To
Akshay gas agency
Bharat gas distributors,
Bhayander west.401101

Sub : change of address

Dear sir,

I have shiffted my house from e/503. Shilver oks, opp, kankiya police station, beverly township, mira bhayander road, mira road, 401105.

I request you to kindly amend the change in address for my gas connection no. 12908.in your records and please arrange to deliver the cylinder to the new address.
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Transfer from pune hadapsar to pimpri waghere

 kedarJadhav on Aug 23, 2016
Transfer process is vary painful. Old agency aditya gas agency has given one transfer form. And now when i reach to new agency anusaya gas agency wants two form lady has given reason is that you have 1st connection regulator and one cylinder is taken in 2007 and second cylinder is taken in 2008 hence two forms required. What a system harassment now again i have to go back to old agency aditya gas agency. By wasting whole day. Why you can not make this system online. Please think and consider customer satisfaction....
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Cheating at mauli petrol pump

 Nupur Kapadia on Aug 22, 2016
We were cheated 3 times at mauli bharat petrol pump.
Every time they did a new trick. Twice they partially filled the tank without resetting the zero mark. And today they over charged us and when we went back they just pretended to have made a mistake and refunded our money. This seems like a regular thing happening at the pump and i am sure everyone is together in this....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Excess charges levied for attending to rectification of leakage

 vgvcosec on Aug 22, 2016
I am a consumer under cnsumer no.1102934. I had complained about gas leakage to bpcl dealer parsan gas company, mulund west mumbai on 20-08-2016. Immediately they deputed their mechanic. The mechanic tested the cylinder and stove. It was found that the regulator was defective and it was replaced by him. We have a glass top prestige gas stove. He tested near the by turning on knob of the stove and showed the lighted matches and immediately there was flame. He advised us to change all the three knobs in the stove which we agreed. However he brain washed us to change the nozzle which connects the stove...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Cancellation request of new gas connection [Resolved]

 IA Rajendra Dhaker on Aug 21, 2016
New connection request no: 25932951 was auto closed by system as required documents were not uploaded till 21 days from the date of request.

While i have uploaded all document at the time of form filling and i am uploading that document on this portal

Mobile no. 9982905027, 7597550817

Mail - rajendra. Dhaker@gmail.com...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Gas booking through net is denied

 dharanishree on Aug 19, 2016
Dear Sir /Madam,

I kindly request you to restore and resolve the problem caused in a net booking for refill of my Gas refill and my consumer number is 24925 and my registered phone is 9940357081.and theConsumer Name is RameshRajamani. do the needful at the earliest

Thanking you
Yours kindly
Ramesh...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Non-delivery of Bharat Gas Refill cylinder & order cancel without my request

 BharatRaj on Aug 19, 2016
I booked gas on 16-8-16 vide no.56069. But 19-8-16 my order has been cancelled without my request. This is 2nd time when my refill order has been cancelled. Please take action to enable regular gas supply.

Raj kumar saini, h. No. B-1/3249, bhatta laxman dass, near janta sr. Sec. School, rajpura, distt. Patiala, pb

Consumer no.5669
M no.9569985325...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Regarding misbehavior of route boys

 Pathan Noor Ahamed Khan on Aug 18, 2016
Respected sirmam, the gas route boys behaving vulgar language to issue of cylinder. They demand every rs. 50 to 100- every time, the can demanded to our mother, all three persons behaving very vulgar to our mother, at this i can do other work. Please take that persons action immediately, every routine this problem. And all the persons say take gas to godown....
Complaint comments  Read comments Complaint category Home & Garden

Bharat Petroleum [BPCL] — Bharat gas supplied without bill

 Komaljain1989 on Aug 18, 2016
Booked bharat gas in kurnool, andhra pradesh is issued with out bill and are rs.670 per gas. When asked about the bill they say computer is not working. Atleast written bill is also not provided. When asked about extra amount they say its for them. Please try to take valid action regarding this. Bills should be provided for the gas and gas provided is not registered in form provided to us. Please take valid action so that illegal selling of gas can be stopped....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Late delivery

 marysaroja on Aug 18, 2016
Sir, my consumer no. Is 3500. I had booked the gas through phone at chithra gas supplier karaaikal and my refill order no. Is 20261. Since we both are employed we had already informed personlly to deliver the cylinder after office hours. But the delivery man has come during our working time and returned without delivering the cylinder. I received the message that the order has been cancelled as the customer was out of station. On personally visiting and informing the chithra gas office as well as repeatedly contacting the delivery man over phone we have not received the cylinder yet after twenty...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Adulteration

 Quraysh on Aug 16, 2016
Hi,

I filled in petrol from Express Services, Churchgate ( cash memo No.2626, 12.14 liters, Rs 800). It was very disappointing to know that the person had filled in petrol which was more of water and less of petrol. As an outcome of this I had to give my bike for servicing and incur heavy expenses on it.

I would appreciate if you could look into this matter and take a strict action against it in order to save other customers like me, from being cheated.


Quraysh A Attarwala
Email :- mani@aquaaroma.com
Contact : +919821125016...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Cylinder shown as delivered but not received actually

 Ganesh Sethi on Aug 15, 2016
My consumer no. 10480 named arjun sethi & distributor minz gas & provisions (117438) rourkela, sundergarh has given information that my cylinder booked on 10th aug has been delivered on 12th aug but i havn't received my cylinder till now on 15th aug. kindly request you to take necessary action for the problem faced and deliver my booked cylinder immidiately....
Complaint comments  Read comments Complaint category Movement & Delivery

Bharat Petroleum [BPCL] — Deactivate " give it up subsidy"

 Utpal Samui on Aug 13, 2016
By mistake giveitup subsidy registered by pressing "0" on mobile booking. I want to deactivate giveitup subsidy. Please do needful.
Consumer no. 64849792
Consumer name - buddhadeb maiti
Consumer address - shibgachhia, joypur, howrah
Dealer name - maa tara cooking gas service
Dealer address - vill+ps+po - joypur ; district - howrah; state - west bengal ; pin - 711401

Regards,
B. Maiti...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Deactivate my scroll honour

 Thazhai senthil kumar on Aug 12, 2016
Consumer no.: 29367880 consumer name: n. thazhai senthil kumar. distributor name: sree saay bharath gas agencies distributor code: 179475.

Dear sir,
Extremely sorry from my side. be-case wrongly activated the scroll of honour.

Kindly deactivate scroll of honour and do the needful.

Regards,

N. thazhai senthil kumar.

7811967678 / 7708005279....
Complaint comments  Read comments Complaint category Home & Garden

Bharat Petroleum [BPCL] — Transfer problem

 Dileep8935 on Aug 11, 2016
Transfer not accept indane to Bharat Gas(consumer no-8400)...
Complaint comments  Read comments Complaint category Computer Software

Bharat Petroleum [BPCL] — Change customer names

 navad on Aug 11, 2016
Having gas connection under kerala civil supplies kayamkulam alleppuzha district kerala consumer no 67903069 with my mother name sara bhai. After my mother deth i given all the documents to the respective civil supplies office to change to my name navad on 9/06/2016, previously they promised me 10 days it will take. So i closed my mother account
So i can't book cylinder because of subsidy. I called office so many times no action. Sir please take necessary steps....
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Kain gas agency - govindpuri new delhi

 iashish14 on Aug 10, 2016
Respective gas agency is run by goons. no professionalism and basic manners. every time i need to make follow-ups for lpg refill after passing 10 days of booking. they will not pick your call until you dial 10 times. behave rudely, talking non sense and making lame excuses like delivery boy's father is ill and for this reason refill delivery got delayed.

If you visit their agency they will sell something like sugar, tea or gas lighter on unreasonable cost included in basis fee of any type of process.

If you are really concern please do react and save brand name of...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Chargeable service provided by the staff of the dealer.

 umbrajkar on Aug 9, 2016
I got connection from pradeep gas agency in nigdi - pune - 44, consumer no. 229.
On 8th aug, i want to put the another cylinder but i noticed that regulator was not being released from old cylinder hence i called a staff of the agency who came and done the needful without any repair etc within few seconds and charged us rs.75/- as per the receipt no. 596 dated 08.08.2016 stating the reason hot plate servicing which not at all true.
I am a retired citizen and instead of doing arguments i thought i shd take up the matter with you. I have hard earned money and i think this types of simple...
Complaint comments  Read comments Complaint category Unauthorized charges

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