Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp Ltd

1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
1800 224 344 (Helpline)
56
18
BPCL Offices

Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel: +91 22 2553 3888, +91 22 2553 3999, +91 22 2552 4888, +9 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
+91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel: +91 22 2271 3000, +91 22 227 14000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel: +91 12 0247 4161, +91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel: +91 22 2271 3000, +91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...
Satisfactory Rating
1%
Complaints
3502
Responses
27
Resolved
43
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
FacebookLinkedInYoutube

Bharat Petroleum [BPCL] related photos (188)

Complaints with pictures are more trusted and informative    View all

Bharat Petroleum [BPCL] Customer Care related pictures (188)

Bharat Petroleum [BPCL] Complaints & Reviews

Sort by:

Bharat Petroleum [BPCL] — Regarding subsidy gas delivery

 Abhishek Chaudhary17 on Apr 30, 2016
Dear sir,
I Krishna chandra Chaudhary Bharat gas customer since last seven years and my custemer id is 1883. i got only Ten subsidised cylinder in season 2015-2016 and when i asked for another cylinder in same month our vendor denied to provide another on same month, he said you get only one in a month but as per indian government rule i can take 12 subsidised cylinder in a year either i take 2 cylinder in a month or one cylinder but our vendor is denied and not supplying another cylinder in a same month and said now you can take only one cylinder in a month as per our rule if you missed...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — Refund of RTGS amount Rs.6,01,446/- - Regarding - Reminder

 IGPL-Kazipet on Apr 30, 2016
Sir,
We humbly want to submit that we have made RTGS of Rs.6, 01, 446/- in favour of BPCL UTR No. SBINR52016042028785038, dated on 20.04.2016 from our company M/s.IMPERIAL GRANITES PVT LTD, Current Account No.10349821777, SBI, Hanamakonda Branch for purchase of Diesel.Unfortunately we came to know that our licence No. .P/SC/AP/14/5031(P202426) issued in favour of M/s. Imperial Granites Pvt Ltd got expired on 31.12.2013 and we could not renew it on time. Mr.Raman Shahi Sales executive/Sales Manager advised us to pay the amount but at the same time not checked the Validity of the License....
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Refund of rtgs amount rs.6, 01, 446/- - regarding

 IGPL-Kazipet on Apr 28, 2016
Respected sir,
We humbly want to submit that to day we have made rtgs of rs.6, 01, 446/- in favour of bpcl utr no. Sbinr52016042028785038, dated on 20.04.2016 from our company m/s.Imperial granites pvt ltd, current account no.10349821777, sbi, hanamakonda branch for purchase of diesel. Unfortunately we came to know that our licence no. .P/sc/ap/14/5031(P202426) issued in favour of m/s. Imperial granites pvt ltd got expired on 31.12.2013 and we could not renew it on time.

So, we humbly request you to refund the amount rs. 6, 01, 446/- to our current account. Name of the account....
Complaint comments  Read comments Complaint category Other

Bharat Petroleum Corporation Limited — Subsidy facility not getting

 manas.nota@gmail.com on Apr 20, 2016
I am consumer of Bharat gas, Halol, Gujarat my earlier connection was in Aurangabad, Maharastra, I have transferred my LPG connection due to job transfer .Transferred on 08 March 2016.But when I paid for two filled cylinder agency had taken amount 535*2 =1070 which is not subsidized amount.Subsidized amount 450 approximately .I asked the agency staff why you are taking more amount, they told that first time you have to pay the total amount . I asked the reason but they had no answer.
My question when government is giving 12 subsidized cylinder in a year then how they are taking this much...
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum — Less petrol

 Rajni kapoors on Apr 16, 2016
I asked to fill 70rs petrol in my mastero the person made 20rs fuel and started to divert my mind .fuel metre of ny scooty didnot show any changes when i asked to him he started mis guide me and using abuse language and give challenge to me go and complain please do me favour
Pump name bharat petroleum near city station lucknow
Dt 16:042016
Time6:30to6:45 approx
Regards
Rajni kapoor
Mb 9161270170...
Complaint comments  Read comments [1]Complaint category Weight Loss Products

Bharat Petroleum [BPCL] — Petrol pump not taking payment through card

 Avik Jash on Apr 16, 2016
Petrol pump name. - R.Mc. Drill .and co. Pct. Ltd.
Jajpur road . Jajpur. Odisha...
Complaint comments  Read comments Complaint category Credit Cards

Bharat Petroleum [BPCL] — Sealed empty cylinder

 Mahendran Thirupathi on Apr 15, 2016
Hello team,
I am Mahendran staying in chennai Ambattur.Last month that means 11/03/6 I have booked a Bharat cylinder and got the same in the next day.i have noticed yesterday that the cylinder was empty and sealed, for further I have contacted the responsible agency but they are not given the proper response while speaking to them they are dissconnect the call suddenly. Am using Bharat gas more than 15 years such I never seen like this worst agency.I have the proof of delivery bill and Sealed empty cylinder.
Customer Id 20400191
Booking mobile no 9940448417.
Agency...
Complaint comments  Read comments Complaint category Online Shopping

Bharat Petroleum [BPCL] — Not received gas

 ashokk4151 on Apr 15, 2016
I am a customer of ambey gas agency taraori, karnal state haryana 132116


my consumer no. 7631
name : ratan singh s/o giano singh village rambha


dear sir

i have surrenderd lpg subsidiy on my consumer no. 7631. I booked my lpg gas many time in f/y 2015-16 but i did not received my gas and data of distributor showed that lpg gas have been issued to you, ambey gas distributor rfused to me to give gas....
Complaint comments  Read comments Complaint category Other

Bharat Gas — LPG subsidy not recieving in our bank a/c

 mkmlkr88 on Apr 14, 2016
Sir,
We are not receving subsidy in our bank a/c ;this is our consumer no.=
68583482
68817949
61898071
64421778
62316174
62125793
63251720
65121546
62094252
62125793
70167155
62004527
70165595
68583466
65550353
62004706
61896182
64421778
Distributor name ozukum bharat gas gramin vitrak changtongya nagaland 798613.
Thank you....
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Not receiving cylinder but subsidy has been credited in account.

 mannu+shanu on Apr 13, 2016
Dear Sir
I am a customer of Bharat Gas. My customer number is 59578. My distributor is Chitra Gas Service, Noida Sector-55.
Contact No. 9718668356

I had booked for a refill through telephone on 17thMarch 2016, but till date i have not received any LPG Cyclinder and Subsidy is credited in my account.

I complaint to chitra gas agency but they assured me that the complaint will be forwarded to the concerned distributor and told me.

I called after three days to check, when told me that I will get the delivery that day or next day.
Complaint comments  Read comments Complaint category Gas Stations

LPG — Sales tax chori by using domestic cylinders in commercial use

 avs1997 on Apr 12, 2016
Ere is sales tax chori in a huge way publicly in hathras - uttar pradesh ; pin 204101 area.
Domestic cylinders of lpg are used in place of commercial cylinders in all food beverage factories; in samall n medium scale indusyries ; commercial shops of halwai; silver n gillets items manufactureres in bisawat area .
All administration n supply food inspector is taking monthly bribe in a huge amount.
Conplain done on all defferent level of administration but all are taking monthly bribe.
How to check it in govt.N public interest ?
Rgds...
Complaint comments  Read comments Complaint category Utility Services

BPCL — Non filling of fuel at channapatna bpcl outlet karnataka

 manjula mahesh on Apr 12, 2016
Sir /madam
I got themessage from bpclms on dated 11.3.16 at 15.32
" thanks for fuelling 28.77ltrs diesel for rs.1500.1 in ka25ma 8825 at bp - channapatna in channapatna txn time 15:32 11/04/2016."

But the thing is at this time my vehicle is in hubli - dharwad karnataka. My vehicle is not filling any such type of fuel at your outlet, is it possible to fill the fuel by online or other means. This is cheating or duplicating the my rigistration number or any other type of misuse. Please clarify the same otherwise i complaint the same to the competent authority means...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Gas — Fraud by the person taking money and telling lie for bharat gas

 vikas2669 on Apr 12, 2016
Pardeep bharat gas (8742037945) rajstan who take money for takin g franchise of bharat gas in haryana and after taking money he can not attend my phone.plz sind the person who disappionat tha bharat gas . give ur suggestion...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — LPG Gas

 lvg on Apr 10, 2016
My consumer id is 52803. This connection was transferred from father on 5th Sept 2009. The LPG subsidy status was opted out which i have not chosen. I am not getting the LPG subsidy from sept 2009. Agency took back Rs 568/- advanced subsidy given to my father. I called distributor but no use. There is no option of getting it back. I would like to get my subsidy status back to normal with DBT....
Complaint comments  Read comments [1]Complaint category Government Organizations

Bharat Petroleum [BPCL] — Cheating in quantity of diesel filled and amount charged

 kushagr on Apr 8, 2016
Sir /madam
I got the diesel filled at petrpl pump on NH-2 Baran BIHAR . The quantity filled was 38.65 litre amounted Rs.2000 on 16/03/2016. But the message I Received on my registered mobile was as :
" Thanks for fuelling 34.47Ltrs DIESEL for Rs.1709.71 in MP11G0277 at RAJ & CO in BARAN. Txn Time 18:26 16/03/2016."
My complain is for discripency in the two details. I feel that I have been cheated for paying 2000 Rs. And getting only 34 litres of the fuel being filled.
I am sure you will look into this matter and will treat the case fairly....
Complaint comments  Read comments Complaint category Unauthorized charges

Bharath Gas — Get the additional cylinder

 gawaskar g on Apr 7, 2016
Hi,

I have booked a new gas connection in bharat gas agency on 25-Jan-09 in vepery.

We have already paid Rs 3000 for the initial first connection.

Now When i apply the additional cylinder the agency told to pay Rs 3000 for getting additional gas connection.

Actually the additional deposit amt for cylinder : Rs 1250 only.
The gas agency demand to pay Rs 3000 otherwise we cant provide additional cylinder.

What is the current procedure for apply additional gas connection?
How much amount to be pay for additional...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Behaviour of staff at petrol pump

 Abhibmit02 on Apr 7, 2016
On dated 7 April 2016, at approx 7:35 AM I reached petrol pump of bpcl, near govindpura, kalwar road, jaipur. I parked my car near air compressor to fill air in one tyre and approached one of the staff of petrol pump. He asked me to wait, even after 15 minute he didn't came and when I approached him back he said no body will fill air till 8 AM. When I approached to manager (Mr. Rohtas as he told me), he repeated the same thing n ask me to go somewhere else. Even after some argument they didn't help me and advice not to come the same petrol pump for filling.
Will u plz help me and tell is...
Complaint comments  Read comments [2]Complaint category Other

Bharat Petroleum [BPCL] — Non delivery of lpg cylinder

 skyadav271 on Apr 5, 2016
Sir ghas ghar(117699) in gaya bihar do not deliver the gas on time . My consumer number is 52562068 and my name is santosh kumar. Earlier also i have complained whose reference number is 1054301. They deliver the cylinder after 4-5 times visit of agency which becomes difficult as i am defence personnel posted in j & k area and my family leaves alone here. This time i have booked the cylinder on 16 mar but till now it has not been delivered. When contacted the manager he replied arrogantly that whatever you can do, do that i will work in same manner. Kindly do the needfull....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Delay in gas delivery

 Ashish Saurikhia on Apr 5, 2016
Dear sir

This is for your information and redressal of grievance regarding non-delivery of lpg even after 18-20 days of booking. Please find below the details of our connection & booking.

Name: akhilesh saurikhia
Connection no.: 11972
Dealer: dhirendra gas agency, opp. Modi mandir, modinagar
Booking no.: 128840 of 18032016.
Date of booking 18th march 2016.
Gas booked on: 9457456789

I request your immediate intervention in the issue.

Thanks and regards

Akhilesh saurikhia
9899543533,...
Complaint comments  Read comments Complaint category Car Dealers

Bharat Petroleum [BPCL] — Gas cylinder - not delivered on, time even, cancel without information no home delivery

 Tanveer Qamar on Apr 3, 2016
Dear support team,

This is the very bad situation in the service which we are facing on the time of delivery and delivery on home. My customer id is 56707981.
My last order booking is before one month and without any information these people has been cancelled.

02-03-2016707971cancelled31-03-2016na0.000.00not applicablecodnanana

Now, we are paying money and no one is responding form last month. Now, they informed that booking has been cancelled and we are facing issue from last months.

3 points need to be resolved asap.
Complaint comments  Read comments Complaint category Gas Stations

Recently Discussed

6 days ago
Bharat Petroleum Corporation Limited
Subsidy facility not getting
9 days ago
Bharat Gas : Gautam Enterprise
Service not satisfactory
10 days ago
Bharat Petroleum
Less petrol
15 days ago
Bharat Gas
my connection record NOT FOUND
17 days ago
Bharat Petroleum [BPCL]
Behaviour of staff at petrol pump

Featured Stories