Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad District
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

1800 224 344

Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (206)

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Bharat Petroleum [BPCL] Customer Care related pictures (206)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — Customer name change

 Bholendra on Oct 23, 2016
मेरा रजिस्टर्ड नंबर 9006137742 है।मैं अपना नाम शांति सुमन गुप्ता को बदलकर अंशुमाला करवाना चाहती हूं।मेजर गैस एजेंसी, मधेपुरा, बिहार मेरा एप्लीकेशन रिसीव नही करता है और कहता है कि 3 महीने के बाद आइएगा।BP के स्मार्टलैने मे भी बहुत बार कंप्लेन...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Delay delivery of cylinder

 ankitachanda2008 on Oct 21, 2016
Our consumer number is 6142. We booked a refill cylinder on 20th September 2016. Our distributor is Balaram distributor. Today is 21st October 2016. Still we have not received the refilled cylinder. Usually whenever we are calling the distributor, they are not answering the phone calls. It is very rare we are getting them over phone. After so many attempt we got them over phone on 15th october and they assured that the delivery would be done by 19th October which is yet to be done. Pls help us...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Gas

 Raju. on Oct 17, 2016
I want to transfer my lpg connection from ms sri karuneshwari bharat gas, akil pur sonpur to yogi bharat gas agency sabal pur sonpur as current agency is far from us and i don't get home delivery.
I am not getting lpg gas, so facing too much problem.
Sir requesting you to kindly help in transfer of my connection.
My lpg gas connection consumer no is 64530284....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — LPG Cylinder leakage

 Sunil Sabharwal on Oct 17, 2016
Cash memo no.62559 dtd 31/8/2016 of Bharat Gas LPG Cylinder supplied by M/ s Vishnu Jyoti Gas Service Ghaziabad. My consumer 13580 and my address is B266/S3, 2nd Floor, Ramprasth, Ghaziabad 201011. My mobile number is 9810747615. The supplied LPG Cylinder when pressed into service today (16/10/2016) was found to contain excessive water resulting into breaking of flame at the stove burner thus the unburnt gas escaped in the kitchen. To prevent incident of fire the gas was immediately switched off and cylinder was removed and kept aside. My consumer 13580. When tried to contact emergency...
Complaint comments  Read comments [2]Complaint category Other

Bharat Petroleum [BPCL] — Irregular delivery of my booked gas cylinder.

 neptabuddin on Oct 14, 2016
I consume bharat gas for last 2year & my consumer no is 66497471. Our gas dustributor's name m/s. Agnisikha gas distributor. It is situated at baduria, north 24 pgs in the state of west bengal. I complaint for irregular delivery. I attached a typed complain letter. It will be greatful to me if you please look after it and take necessary action as far as possible....
Complaint comments  Read comments [1]Complaint category Other

Bharat Petroleum [BPCL] — No petrol

 sachi87 on Oct 13, 2016
Sir mein sachin kumar budhiraja jo ki sector 15 meinb rahta ho aap ke bharat petrol pump sector 16 shurya bhushan jo ki petrol dalne ko apni new juptier mein tanki full karne ko kaha jo ki aap ke pump par amit jo ki bina zero (000) dikhe petrol dal raha tha jab meine use kaha tha to sorry kaha ki soory zero ke liye nahi kaha phir jab maine gram hua to kahta hai aap aise hi scoter le jao jab meine kaha complaint book do to complaint book nahi di gai phir aap ke petrol pump par sale officer complaint number dekha to jab meine call karne laga tab complaint book di gi waha par prabhat manager jo ki...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Malpractice and fraudulent behaviour

 Susheel Suryan on Oct 12, 2016
Fuel station- Shreshtha CA site no 2, kalyan nagar hrbr 560043.
They have been cheating customers by fooling customers of topping up as requested. I have been twice a victim.

Asked to top up fuel for rs 500 they top it up for 100 rs and stop. When said I asked for 500 rs top up they just top up till 400 rs without resetting the fuel meter to zero and say earlier 100 rs now 400 rs so 500 rs. They done this twice with me and I want to stop this fraudulent practice. This cannot be tolerated. If this is the case why would anyone want to use BP petrol bunks again ?. Looking forward...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Deficiency in service for air filling in vehicles

 Bswaminathan on Oct 12, 2016
Sir one of your petroleum dealer mahendra fuelpoint is located at bawadia kalan, near rohit nagar-phase i, bhopal, madhya pradesh. The service provided with regard to customer vehicle air filling in tyres are extremely bad. Because today i. E 12th october, 2016 when the i had gone to fill air for my two wheeler i have been told by the person managing the air filling service that he will fillup air in the vehicle only for two or three vehicles as he has to go have his breakfast. When i told that if that is the case, let the petrol pump people may do the alternate arrangement, which they were unable...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bharat Petroleum [BPCL] — Oese

 suhebkhan0000 on Oct 10, 2016
Sir main suheb khan main ek driver hu main batana chahta hu ki bpcl vaadi lube jo Mumbai me hai waha jo tenkar me deep dikhate hain wah driver se par gaadi deep ka 2000 se 3000 lete hain aur badle me unhe 100 se 150 litter oil jyada dete hain aur sahab log ko pata bhi nahi hota sahab kyo apne hatho se deep nahi karte aap is complen ko nazar andaz na kare desh ka sawal hai please sir...
Complaint comments  Read comments Complaint category Government Organizations

Bharat Petroleum [BPCL] — Cheating customers while fuelling

 diskodragin on Oct 7, 2016
These petrol pump guys are a bunch of frauds and cheats. Here is my experience:
1. I asked that petrol worth 120 Rs be filled in my vehicle.
2. Gave Rs 200 to the employee.
3. He shows me the 0 reading on the meter.
4. Starts asking irrelevant questions and quickly enters Rs 50 on the meter.

Luckily i was able to notice and quickly raised an alarm.
This practice has been prevalent for over 6 yrs that i am staying in Baner.
There are numerous similar complaints and it is SHOCKING that nothing is being done about it....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Gas subsidy is not getting

 Arunkumar O on Oct 6, 2016
O swathi cno 69320033... Adhno 9374 7585 1955.3times i was taken the gas cylendes but tha subsidy amount is not the bank subsidy status is ok. Distributed is telling problm with bank side but bank side is every thing ok last 3 subsidy amount was pending due to this reson so please do need ful help as soon as posible sir.. Plz resolve the probm
Call me on 8341943080 thank u sir...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Regarding more amount demanded by delivery boy

 Reena Upasani on Oct 6, 2016
I have bharat gas cylinder. I resides at ambegaon, katraj pune. I have a connection with Rajaram gas agency, Katraj Pune. Yesterday my cylinder is delivered but the delivery boy demanded 520 Rs. instead of actual cylinder price is Rs 505. Many times i asked him for a slip, but he didn't want to give, Such type of incidents i faced many times in past, the delivery boys every time demanded 15 to 20 rupees more than actual price of cylinder & they always don't want to show slip. These types of problems I suffer with Rajaram gas agency katraj Pune. Previously i have a connection with pushpum agency...
Complaint comments  Read comments Complaint category Unauthorized charges

Bharat Petroleum [BPCL] — No transfer of lpg subsidy between 23.07.2015 and 25.07.2016

 Rajesh Choda on Oct 6, 2016
Bharat gas lpg consumer no 69652566 dated 23.7.15. Dbc

Agency: m/s shaheed subedar balbir singh gas agency, dera bassi, distt. Sas nagar (Pb.)

Bank a/c linked: 51074032084 state bank of bikaner & jaipur, branch zirakpur (Pb).

Aadhar no. 2915 9856 3154

Starting 23.07.2015 we have purchased about 9 cylinders but 1st subsidy credited on 26.07.2016 = rs.123.88 and second on 23.09.2016 = rs 48.31 only.

All the documents were given on day one to agency. Reminders and re submitting documents were done thrice.

Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Gas — My consumer number shows my cylinder is delivered on 3rd october but didnt get the delivery

 Sreeba Np on Oct 5, 2016
My consumer number:20936604
booking number796450304
I didn't get the delivery though I have booked on 1st October. However I got a message saying that it is been delivered at my residence ..please help. Further though my last booking was on august and was delivered on august my consumer number shows that my last delivery was cleared on September. Doubt misutilisation by manav enterprises, please help...
Complaint comments  Read comments Complaint category Appliances

Bharat Petroleum [BPCL] — Delivery of cylinder behind schedule

 Abdul24 on Oct 5, 2016
My gas book no is :1672
My Name is Abdul Malik, we are getting Bharat gas supply from sathya gas agency, trichy.
I booked for the service before one week but still I haven't get supply or any information regarding delivery date.
Also last month too I got my gas supply behind schedule and it was delivered without bill to us.
Please take necessary action.
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Gas agency forcing for taking gas stove

 Pravin Sah on Oct 4, 2016
Hi, i have just taken a new connection from dev mogra gas service - mira road (Thane), they are forcing to take gas stove costing to rs.2500/- for new connection. This stove doesn't worth to be 2500/-, the bill do not have any mvat / c. S. T no, they are not accepting cheque payment.

When i ask for proper bill they refuse to provide and told me if you want to take take it otherwise we are not interested to provide you - unfortunately i had to take due to my emergency need. How this can be control?...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Non release of new connection by BPCL

 saggi29 on Oct 1, 2016
I filled a KYC IN BPCL on 1st sept 2016 for release of new LPG connection.BPCL gave release order on 6th sept 2016.i went to gas distrIbuter with all my documents and money but they are not releasing my connection from that day KYC is also being cancelled i am facing haressment...kindly help...i tried to contact customer care but they are also taking it request id is 28016471....
Complaint comments  Read comments Complaint category Movement & Delivery

Bharat Petroleum [BPCL] — Delay in getting the billed cooking gas cylinder

 Jacobroy on Sep 30, 2016
I am jacob kurian c, con. No.1800 of kirthi gas agency, kottayam, kerala. I had booked for the cooking gas and the same was billed on 14.09.2016 and i got the subsidy credited to my bank account. But as on today ie.30.09.2016, i didn't get my refilled gas cylinder from the agency. Everyday when i make a phone call they are saying that you will get it tomorrow just like for the past ten days. What should i do? Is there any measures to prevent this type of malpractice where so many others also facing the same problem. Kindly do the needful....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Additional cash collection than bill amount during home delivery

 Bijy Thomas on Sep 29, 2016
I'm living in the Angamaly region in Ernakulam district, Kerala.our agency is Seena Gas agency. From a long time back, the delivery man is collecting around Rs.20/- more than the bill amount in which already included the delivery charges Rs.25.
Also the behavior of these people is very rude. They will not give the bill, unless asked him two times . no use in complaining at agency also....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Not getting gas subsidy in my account

 gaju123 on Sep 29, 2016
Sir i am having account in bank of india where my aadhar is already being added but it is showing that it has not been added in status. My aadhar no is 853219218150. Please check it out with the problem. Since i am bank employee by profession so i know it very well that my aadhar is already linked. Kindly do the needfull as early as possible and return my subsudy amount back in my account no 935910110004962 in name of mrs basanti verma....
Complaint comments  Read comments Complaint category Gas Stations

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