Bharat Petroleum [BPCL] Customer Care
Bharat Petroleum Corp. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
3599
COMPLAINTS

Bharat Petroleum [BPCL] Customer Care

Bharat Petroleum Corp. Ltd.

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Address
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura
Ahmedabad
Ahmedabad District
Gujarat
India - 380014
Landmarks:Near S P Stadium Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 224 344
[Helpline]
102
39


Additional info
Chairman's Office
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3874

Refinery
Bharat Petroleum Refinery, Mahul, Chembur, Mumbai 400074
Tel:
+91 22 2553 3888
+91 22 2553 3999
+91 22 2552 4888
+91 22 2552 4999
Fax: +91 22 2554 2970

Delhi Co-Ordination
ECE House, Post Box No. 7, Connaught Circus, New Delhi 110001
Tel: +91 11 2331 6891
Fax: +91 11 2331 6894

Retail Business Head Quarters
Maker Towers E and F, 12th Floor, Cuffe Parade, Mumbai 400005
Tel: +91 22 2218 9172
Fax: +91 22 2218 2304

Lubricants Business Head Quarters
Bharat Petroleum Corp. Ltd., Bharat Bhavan - II, Ballard Estate, Mumbai 400 001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3801

Aviation Business Head Quarters
Plot No. A5 and 6, Sector 1, Noida 201301, Dist. Gautam Budh Nagar Tel:
+91 12 0247 4161
+91 12 0247 4165
Fax: +91 12 0247 4483

LPG Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2283 2646

Industrial & Commercial Business Head Quarters
Bharat Bhavan, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai 400001
Tel:
+91 22 2271 3000
+91 22 2271 4000
Fax: +91 22 2271 3671

Chief Vigilance Officer
Bharat Petroleum Corporation Ltd., Bharat Bhavan - 1, 4 and 6 Currimbhoy Road, Ballard Estate, Mumbai - 400074
Tel: +91 22 2271 3261
Fax: +91 22 2271 3611

Gas Head Quarters
Bharat Petroleum, Bharat Bhavan - 3, 13 Walchand Hirachand Road, Ballard Estate, Mumbai - 400001
+91 22 2271 3509

View More Information...

Customer satisfaction rating
1%
Complaints
3599
Pending
32
Resolved
45
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bharat Petroleum [BPCL] related photos (198)

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Bharat Petroleum [BPCL] Customer Care related pictures (198)

Bharat Petroleum [BPCL] Complaints & Reviews

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Bharat Petroleum [BPCL] — Rude behaviour

 Rupali Wagh on Aug 30, 2016
Shree ajay enterprises kothrud, pune, maharashtra, staff is arrogant, not helpful. Missing gas delivery cancelled automatically. From 4 days i m not able to cook in home bcoz cylinder not delivered. Also whn i called by phone to chk the status of gas booking they demanded consumer no only. Why in such advanced technical world without consumer no there is not any alternative. Last time too i suffered....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Non supply/late supply of gas cylinder by varun gas ageny, khan pur, delhi

 Urba Datt Joshi on Aug 29, 2016
My connection no. Is bg.20116, and i have booked my gas on 21/8/2016 vide booking number 762402350. Till date i have not received any gas at my residence and according to the agency (Varun gas agency, khan pur of bharat gas) they have supplied the gas to me. All the time we suffer these kind of late supply by the agency.

A needful action may please be taken.

Urba datt joshi
I-11, ganga type - ii,
Maidan garhi, new delhi 68...
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Unblocking of my gas supply and transfer thereof

 Jaya Lakshmi Bandi on Aug 28, 2016
Consumer no is 29591700 at pratiba bharat gas company in mvp colony, visakhapatnam. I have not taken any cylinders for the past two years as i was away in odisha on deputation. On 18.7.16, i gave a request to unblock my account and transfer it as i have changed my residence. I enquired there subsequently but was told that there has been no response from the ho in mumbai so far. How much longer will i have to suffer like this? B. Jaya lakshmi...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — I complaining as i was ditched by the bharat petroleum agency while filling fuel for my bike.

 lavanyarajendran on Aug 27, 2016
I filled fuel on 25/8/2016, by 6pm at bharath petroleum bunk : harish agency, bandikavanoor, periyapalayam high road, thiruninravur, tamil nadu 602024, india fo rs 60.
The fuel meter showed 1.02 points for the rs i filled the tank. But the my fuel indicator dos not raise for the quantity i filled in. When i reached the worker regarding the issue, "he simply said complaint to the agency or complaint to bpcl, and he also said whatever the meter runs will be the amount of petrol filled in"

Is this the fate of a consumer to go with the cheating action of third rate worker in india??
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Hardware defect due to Impurity in fuel

 arun.april1@gmail.com on Aug 25, 2016
My car was in a big mess due to impurity in the fuel which I have filled in the Pondicherry bunk - RANJITH AGENCIES, 100-Feet Road, Lawspet, Pondichery-605008. Contact : 0413-2253440, 2903784.

Regarding this I have raised a case with BPCL, intern I received call from a BPCL manager (9486236067), who doesn't react to the concern properly, hence requesting to help me to take action on this.

NOTE : Since I cannot afford to spend so much money to replace the NOZZLE(Device which got defect) from Ford authorized service center, I had to approach a local mechanic to get me...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bharat Petroleum [BPCL] — Higher charges by gas agency for transfer gas connection

 Anil Arora arora on Aug 24, 2016
Sir i m anil arora i have bharat gas connection consumer no 3253. I want to transfer gas connection on in my name as my father has mental problem and they have no adhar resulting gas subsidy stopped. I contacted with prem gas agency owner and he informed that transfer cost will rs. 2638/. While i enquired on customer care they intimated cost only 75. Pl do the needful. Regards anil aroras/o attar chand mob 9416262315. R/o 868/20 durga colony rohtak...
Complaint comments  Read comments Complaint category Other

Bharat Gas — Change of address

 Deepak A Chauhan on Aug 23, 2016
From,
Deepak arjun chauhan
402/sai villa apt.
Station road
Bhayander west.401101

To
Akshay gas agency
Bharat gas distributors,
Bhayander west.401101

Sub : change of address

Dear sir,

I have shiffted my house from e/503. Shilver oks, opp, kankiya police station, beverly township, mira bhayander road, mira road, 401105.

I request you to kindly amend the change in address for my gas connection no. 12908.in your records and please arrange to deliver the cylinder to the new address.
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Transfer from pune hadapsar to pimpri waghere

 kedarJadhav on Aug 23, 2016
Transfer process is vary painful. Old agency aditya gas agency has given one transfer form. And now when i reach to new agency anusaya gas agency wants two form lady has given reason is that you have 1st connection regulator and one cylinder is taken in 2007 and second cylinder is taken in 2008 hence two forms required. What a system harassment now again i have to go back to old agency aditya gas agency. By wasting whole day. Why you can not make this system online. Please think and consider customer satisfaction....
Complaint comments  Read comments [1]Complaint category Products & Services

Bharat Petroleum [BPCL] — Cheating at mauli petrol pump

 Nupur Kapadia on Aug 22, 2016
We were cheated 3 times at mauli bharat petrol pump.
Every time they did a new trick. Twice they partially filled the tank without resetting the zero mark. And today they over charged us and when we went back they just pretended to have made a mistake and refunded our money. This seems like a regular thing happening at the pump and i am sure everyone is together in this....
Complaint comments  Read comments [1]Complaint category Gas Stations

Bharat Petroleum [BPCL] — Excess charges levied for attending to rectification of leakage

 vgvcosec on Aug 22, 2016
I am a consumer under cnsumer no.1102934. I had complained about gas leakage to bpcl dealer parsan gas company, mulund west mumbai on 20-08-2016. Immediately they deputed their mechanic. The mechanic tested the cylinder and stove. It was found that the regulator was defective and it was replaced by him. We have a glass top prestige gas stove. He tested near the by turning on knob of the stove and showed the lighted matches and immediately there was flame. He advised us to change all the three knobs in the stove which we agreed. However he brain washed us to change the nozzle which connects the stove...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Cancellation request of new gas connection [Resolved]

 IA Rajendra Dhaker on Aug 21, 2016
New connection request no: 25932951 was auto closed by system as required documents were not uploaded till 21 days from the date of request.

While i have uploaded all document at the time of form filling and i am uploading that document on this portal

Mobile no. 9982905027, 7597550817

Mail - rajendra. Dhaker@gmail.com...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Gas booking through net is denied

 dharanishree on Aug 19, 2016
Dear Sir /Madam,

I kindly request you to restore and resolve the problem caused in a net booking for refill of my Gas refill and my consumer number is 24925 and my registered phone is 9940357081.and theConsumer Name is RameshRajamani. do the needful at the earliest

Thanking you
Yours kindly
Ramesh...
Complaint comments  Read comments Complaint category Products & Services

Bharat Petroleum [BPCL] — Non-delivery of Bharat Gas Refill cylinder & order cancel without my request

 BharatRaj on Aug 19, 2016
I booked gas on 16-8-16 vide no.56069. But 19-8-16 my order has been cancelled without my request. This is 2nd time when my refill order has been cancelled. Please take action to enable regular gas supply.

Raj kumar saini, h. No. B-1/3249, bhatta laxman dass, near janta sr. Sec. School, rajpura, distt. Patiala, pb

Consumer no.5669
M no.9569985325...
Complaint comments  Read comments Complaint category Other

Bharat Petroleum [BPCL] — Regarding misbehavior of route boys

 Pathan Noor Ahamed Khan on Aug 18, 2016
Respected sirmam, the gas route boys behaving vulgar language to issue of cylinder. They demand every rs. 50 to 100- every time, the can demanded to our mother, all three persons behaving very vulgar to our mother, at this i can do other work. Please take that persons action immediately, every routine this problem. And all the persons say take gas to godown....
Complaint comments  Read comments Complaint category Home & Garden

Bharat Petroleum [BPCL] — Bharat gas supplied without bill

 Komaljain1989 on Aug 18, 2016
Booked bharat gas in kurnool, andhra pradesh is issued with out bill and are rs.670 per gas. When asked about the bill they say computer is not working. Atleast written bill is also not provided. When asked about extra amount they say its for them. Please try to take valid action regarding this. Bills should be provided for the gas and gas provided is not registered in form provided to us. Please take valid action so that illegal selling of gas can be stopped....
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Late delivery

 marysaroja on Aug 18, 2016
Sir, my consumer no. Is 3500. I had booked the gas through phone at chithra gas supplier karaaikal and my refill order no. Is 20261. Since we both are employed we had already informed personlly to deliver the cylinder after office hours. But the delivery man has come during our working time and returned without delivering the cylinder. I received the message that the order has been cancelled as the customer was out of station. On personally visiting and informing the chithra gas office as well as repeatedly contacting the delivery man over phone we have not received the cylinder yet after twenty...
Complaint comments  Read comments Complaint category Utility Services

Bharat Petroleum [BPCL] — Adulteration

 Quraysh on Aug 16, 2016
Hi,

I filled in petrol from Express Services, Churchgate ( cash memo No.2626, 12.14 liters, Rs 800). It was very disappointing to know that the person had filled in petrol which was more of water and less of petrol. As an outcome of this I had to give my bike for servicing and incur heavy expenses on it.

I would appreciate if you could look into this matter and take a strict action against it in order to save other customers like me, from being cheated.


Quraysh A Attarwala
Email :- mani@aquaaroma.com
Contact : +919821125016...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Cylinder shown as delivered but not received actually

 Ganesh Sethi on Aug 15, 2016
My consumer no. 10480 named arjun sethi & distributor minz gas & provisions (117438) rourkela, sundergarh has given information that my cylinder booked on 10th aug has been delivered on 12th aug but i havn't received my cylinder till now on 15th aug. kindly request you to take necessary action for the problem faced and deliver my booked cylinder immidiately....
Complaint comments  Read comments Complaint category Movement & Delivery

Bharat Petroleum [BPCL] — Deactivate " give it up subsidy"

 Utpal Samui on Aug 13, 2016
By mistake giveitup subsidy registered by pressing "0" on mobile booking. I want to deactivate giveitup subsidy. Please do needful.
Consumer no. 64849792
Consumer name - buddhadeb maiti
Consumer address - shibgachhia, joypur, howrah
Dealer name - maa tara cooking gas service
Dealer address - vill+ps+po - joypur ; district - howrah; state - west bengal ; pin - 711401

Regards,
B. Maiti...
Complaint comments  Read comments Complaint category Gas Stations

Bharat Petroleum [BPCL] — Deactivate my scroll honour

 Thazhai senthil kumar on Aug 12, 2016
Consumer no.: 29367880 consumer name: n. thazhai senthil kumar. distributor name: sree saay bharath gas agencies distributor code: 179475.

Dear sir,
Extremely sorry from my side. be-case wrongly activated the scroll of honour.

Kindly deactivate scroll of honour and do the needful.

Regards,

N. thazhai senthil kumar.

7811967678 / 7708005279....
Complaint comments  Read comments Complaint category Home & Garden

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