[Resolved]  Bharat Gas — Consumer No. 5762-Erroneous Booking Information by Santoshi Gas Service, Shakarpur, Delhi

Address:

New Delhi, Delhi

Dear Sir, This is further to our Booking no.[protected] of 08-Oct-2014. This is pending till date (26-Oct-2014) despite multiple follow up calls including visit to the booking centre of Santoshi Gas, Shakurpur. Today we made another booking thru phone. We have been given the intimation that distributor has cleared booking till 12-Oct-2014 and our new booking no. is[protected] of 26-Oct-2014. This is wrong information, since our old booking of 08-Oct-2014 is still pending. This means that the gas booking done by us on 08-Oct-2014 has been allotted out of turn to some other party and the record is shown as complete till 12-Oct-2014. This is legally wrong and Santoshi Gas Service is not following ethical business practices. We want action to be taken against the erring distributor so that other consumers do not suffer the way we have been going thru since the last 3 weeks. Sincerely C V N Swamy BW-107-D Shalimar Aptts Shalimar Bagh Delhi-110088 Ph: [protected] Consumer No. 5762