Bharat Gas — Delay Delivery & without information conection transfer to other agency

Address:

Bulandshahr, Uttar Pradesh

Sir, I have a LPG Gas connection of Bharat Gas.My Consumer number is 8225 after linkage DBTL 42802988. I have booked refill on dated 30.12.2014 booking number is[protected]. Refill not delivered to us till 20th Jan.2015, after that I have lodge complaint against the Distributor code is 113492 ( Jyoti flame) District Bulandshahr Uttar Pradesh. Complaint No. 404934 dated 20.01.15 customer care person (Aashish) said to resolved problem with in two day.Today (22.01.15) I have received a message form BPCCS your complaint ref.no.404934 is resolved but my refill not delivered to me. When I checked my status on e-bharat site I have found my connection has transfer to other agency with out any information to me. I want to BPCL take action against distributor Jyoti flame (113492) Sikandrabad Bulandshahr. So that distributor think about ten time regarding transfer connection with out inform to consumer. Sanjay Kumar Sharma