Bharat Gas — Delay in delivery of cylinder by more than 15 days

Address:

New Delhi, Delhi

Dear Sir, I had booked my cylinder on 10 February 2015. My booking id 30073. I live in Dilshad Garden, delhi and the agency name is Gautam Enterprises. I have been calling customer care since 10 days no one has picked the phone so far. I also went to the agency and they informed me that they have cleared the deliveries till 8 Februrary. I dont know what to do as my previous cylinder is empty and i have to cook food in microwave due to which electricity bill is shooting up. I am being mentally harassed as well as physically because i also have to visit the agency. As i am a working woman i specially have to take leave to just go to agency and still i get one answer that it will be delivered. So, please help me out with this. They are never taking our complaint seriously. I will be very thankful to you if you can please help me out with this. I have given up all hopes, you are my only hope. Thank you for help in anticipation that my problem will get solved soon. Regards Alka Kumar with booking id: 30073