[Resolved]  Bharat Gas — Fraud Message on delivery of LPG/Inconvenience of LPG Cylinder Supply

Address:

Khordha, Odisha

Dear Bharat Gas Authority on Customer/Consumer Complaints My name is Rajashree Sha and I am a LPG consumer of Bharat Gas from 2010 at Bhubaneswar.There is a fraud transactions on my Consumer No.31547 of Bharat Gas LPG booking.I have booked online a Gas Cylinder on 08.09.2014, for my domestic usage purpose with Bharat gas E-booking from my Mobile number [protected] at Bhubaneswar (Forest Park Area) vide Booking No:[protected].This booking message was delivered in my mobile at 07:24:43 AM on 08.09.2014 from BA-BPLPGa.It's Surprising and unfortunate that I got a message from Bharat E-booking about the same booking, where the cylinder has been delivered on 12.09.2014, which is not in fact.The delivery message was delivered in my mobile on 13.09.2014 at 12:40:43 PM by BA-BPLPGb. In fact, no-body has delivered against of this booking from the agency at my residence Plot No 1454(F), Forest Park, Bhubaneswar.I have enquired the same with the concerned distributer M/s Varsha Enterprises, Bharat Gas Distributer, 556, Sahid Nagar, BBSR-7, Contact No:[protected]/7239 (Distributer Code:441870) and no positives response was shared. Other inconvenience, I was faced when it was the previous gas delivery, the delivery boy has send the gas cylinder from a distance where it was not suppose to be delivered(From the main road).It was holding good roads where the delivery vehicle can reach at my home.We are paying also a delivery charges which includes the cost of gas. Is ther any authority, who can take this indiscipline and make a remedial action to penalise the actual culprit.Otherwise, I would be forced to change my service to other Gas agency as convenient to me With Regards Rajashree Sha