[Resolved]  Bharat Gas — No Response, picking phone and disconnecting

Address:

Pune, Maharashtra

I have visited to Bharat gas distributor office at (Shop No 2, Goal Market, R & D Ccs Ltd, Pashan, Pashan, Pune, Maharashtra 411021) for updating my communication address. They took my details and confirmed that will update once power comes, however someone will visit to verify your address. On 24th May, visited agent and verified the address charged Rs 75/- and given receipt. I was under impression that the address got updated and booked for gas on 19th July but the distributor took cylinder to my old address and he had called me saying that no one is available. I said that the address has already updated and not sure why you went to my old address. He was talking rudely saying that not updated your address and not delivered to my address. On 26th July, I visited to Bharat gas distributor office to enquire about why address did not get updated. One lady told that no power now give me your phone number will update once power has come back. But no call received from office until today. I have called to their office[protected],[protected] to enquire the same but they lifting the phone and saying hello when I was about say my consumer number then disconnecting the phone.. like that they did 10 times and I stopped calling them. They are doing intentionally and don't have morals at all, If possible someone could take action on them. There are many people who deserve to work. Thanks, Naga