Bharat Gas — NON DELIVERY OF REFILL GAS CYLINDERS / VERY POOR SERVICE OF DEALER

Bharat Gas — NON DELIVERY OF REFILL GAS CYLINDERS / VERY POOR SERVICE OF DEALER

B bhviv_86 from Gurgaon, Haryana

We are having Bharat Gas connection vide consumer no.30188897 fvg Shankar Saw through your auth dealer Thirupati Bharat Gas Grameen Vitrak Barhi Dist. Hazaribag Jharkhand. We have booked for refill through online on 09.04.2015 booking no. 1467. But till date i.e. by 02.05.2015, we have not received refill gas cylinders. It is more than 23 days over since our refill booking. Your captioned dealer has not been responding properly and not supplying refill gas cylinders after visiting the dealer office for more than 10 times. We observed that your captioned dealer has been intentionally creating artificial shortage of supply and supply cylinders with collection of extra illegal commission. Some of consumers are requesting for transfer of their connection to other dealers in near by areas due to worst service of captioned dealer. but the dealer has not been transferring the connection to overcome extra rush of consumers.kindly ensure delivery of refill cylinders in time. Kindly arrange delivery of Gas Refill cylinders in time fromcaptioned Dealer as per company/Bharat Gas rules Regards Shankar Saw Bharat Gas Consumer Consumer No.30188897 Mob.no.[protected] Was this information helpful? No (0) Yes (0)

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krishan kumar kaushik

from Delhi, Delhi

My nephew Sh. Sant Kumar is using LPG of Bharat Gas Dealer of our area is Sh. Alok Gas Service, B-78 Gopal Nagar, Najafgarh, New Dlhelhi-43. I would be like to attention towards this dealer does not delivered LPG at Dhansa Village New Delhi-73 According to delivered code No. 113545 the name of supplier is Sh. Ram Janak. A number of times requested to timely deliver of the LPG at Dhansa Village, New Delhi-73 but they have denied to sent LPG to Dhansa Village and says that the Village of Dhansa is far away from Agency. As such the supplier will not be supply LPG at Dhansa Village. Apart from this the other Agency of LPG are doing home delivery from Najafgarh. There are no transport facilities from my nephew residence to take the cylinder from the Agency and carrying of LPG in DTC buses is not permitted. There are no other sources to take the cylinder to his village as well as other Gas Agency is not nearby at Dhansa Village. Please give appropriate direction to Alok Gas Service, Gopal Nagar, Najafgarh, New Delhi-43 as per provision of Govt. of India so that he may start supply cylinder at Village Dhansa. This will be a relief to the customers in rural areas on public interest.
Thaniking you in anticipation
Yours sincerely,

(Krishan Kumar Kaushik) Assistant Ministry of Commerce & Industry, New Delhi
Mob.No.[protected]