[Resolved]  Bharat Gas — Please take some action against SRI KALESHWAR BHARAT GAS, NAGOLE

Address:

Hyderabad, Andhra Pradesh

I am PVNS Shyam Sundar Rao consumer number: 20717 distributor name SRI KALESHWAR BHARAT GAS AGENCY, NAGOLE. I had booked a cylinder on 1st of Oct 2014, so far they did not supply the cylinder, now when contacted them they say that the cylinder got returned because of house lock and the order got cancelled, but whereas My mother and my wife both stay in the house and was not at all locked on the date mentioned by the agency i.e. 11th Oct 2014. They are asking me to book once again. This is not the first time happening. The delivery boy demands for Rs.30/- each time he comes for the delivery and since i dont give him that much, maybe that is the reason they are doing all this. The staff in agency are very rude and arrogant; they do not even answer calls properly and disconnect obtrubtly.When we go there personally they give unreasonable answers and treat us like a unwanted guest. Will somebody take action on this agency, because i am not the only one over here, there are many customers whom i see there when ever i visit the agency with similar complaints.