Bharat Gas — Too much delay in supplying refill

Address:

Mumbai City, Maharashtra

My Bharat Gas Consumer No. is 44462. I booked my Gas Refill on 03.02.2015 online. My Order No. is 1318424. Still the cylinder is not delivered. This is not occurring first time. Prior to that also in December and January the refills were delivered after about 15 days and that too after complaining online daily and lastly by influencing through some of my acquiantance. For example, Booking No. 1302172 dt. 18.01.2015 was delivered on 31.01.2015. No concrete action was done on any of the complaints. Neither the Agency nor any of the Customer Care No. of Bharat Gas attend phone. Presently, the Complaint Page from website e-bharatgas has been removed, hence unable to lodge online complaint. Similarly the toll free no. [protected] is not accessable. Regarding other no., as usual, the same are not being picked up.

I do not understand what is the customer care service doing for the last three months. All the complaints go in vain. This clearly shows the high class hanky-panky between the agency and Bharat Gas.