[Resolved]  Bharat Petroleum — Bill not provided and the dealers are rude

Address:Chennai, Tamil Nadu

I filled the fuel for Rs.2000 on 3rd July 2015 at M/s Sri Vidhur Agencies, No.211/10 A, Jameen Pallavaram, Chennai - 117 through debit card payment, but I forgot to collect the bill receipt for it. When I checked into the petrol pump today 07 July 2015, along with my proof of my card payment slip to get the bill for the same, the dealers and staff not only refused to give me the bill but were also very rude and treated me very badly without giving any respect.
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Complaint marked as Resolved 
Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.
Jul 09, 2015
BPCLindiaco's response
Hello Mr. Jameen Pallavaram, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
Jul 09, 2015
BPCLindiaco's response
Hello Mr. Jameen Pallavaram, we are extremely sorry for the inconvenience caused to you. We have forwarded your complaint to our Customer Care Team and we assure you that you will be contacted shortly. You can log in all future queries/complaints at www.bharatpetroleum.in or call Bharat Petroleum Smartline[protected] for immediate support. SmartLine[protected] is a convenient, hassle-free and faster process to resolve all your queries, complaints and feedback.
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