Bharat Petroleum [BPCL] — Complaint Book not Provided and Unprofessional Behaviour

Address:

Vaishnavi Fuels, Vaishali Nagar, Indore

On 17th Oct. around 8:55 pm I visited Vaishnavi Petrol Pump, Vaishali Nagar, Indore to refill fuel in my vehicle. First they denied to refill and told this is only for car while counter was empty.Then I moved to next counter but Mr. Sumair (Delivery Boy) and his manager Mr. Satish Yadav behaviour was very unprofessional and they allowed the person to refill first who was came after me and when I came first. When I asked for a complaint book then Mr. Satish Yadav denied and told "Andar jaakar baat kar lo complaint book nahi milegi." How anyone can denied when customer ask for complaint book. I was with my family and it's really very bad experience because of petrol pump's employees.