Bharat Petroleum [BPCL] — Complaint Regarding myPetro Cards CU[protected] & CU[protected]

Address:

Delhi

Dear All,

Greetings…!!

This is with the reference to our Petro Card Numbers CU[protected] & CU[protected].

We inform you that these cards are not working from last 20days and I called to your customer care team somany times and as per them these cards have been migrated and we will get our new cards shortly.

However, till yet we did not get any response or cards from your side. We are going to Petrol Pumps and they are not accepting these cards and as per them these cards have been migrated.

We are using BPCL cards from last 6-7years in our company for staff petrol usage and we have more than 3 cards of BPCL and we usually do more than Rs. 1Lac recharge in a month in our BPCL and Smartfleet cards.

Now we are facing lots of challenges because we have only 1 smart fleet card left and it is very tough for our service and field staff to use 1 card in 30 members and this is the only reason we were having 3different cards for our separate offices.

We request you to please look into this matter and please let us know by when we will get our new cards or else please let us know the process for apply new cards.

We are using BPCL cards from very long time and this is the reason we don’t want to go with any other vendor for Petrol Cards.

Please have this issue resolve on priority.