Bharat Petroleum [BPCL] — Delay in lpg refill

Address:

700091

Dear sir/madam, this is to bring into your kind notice that i am not getting my refill cylinder on time. Once i place the refill request, i get it delivered after one month, due to which i am facing major issue. I have to raise complaint for that, otherwise i do not get my refill cylinder. Last time i received an sms alert that my lpg has been delivered, but actually it was not delivered that time, i raised a complaint and after that i received the refill cylinder. This time also i booked the gas on 5th of november, but till date it is not delivered. It is really very inconvenient for me to do regular follow up and to raise complaints to get the service done. Request you to look into it and provide a solution to this issue.
Thanking you,
Mamata agarwaal.
My consumer number is 75271687 with city gas, north 24 pargana.