We have applied and got BPCL petrocard and were using it. Suddenly, without intimation, the card has been deactivated. When contacted, we have been informed by Ms Akshara that to down load Hellobpcl app in mobile. Accordingly we did and unable to use the app to fill either petrol/diesel. The QR code and ufill function in the app we are unable to use. We have huge amount lying in the account. we are facing lot of inconvenience for the past two months. No cooperation/coordination from BPCL end inspite of our repeated requests. Pl attend the issue otherwise we may have to go in for legal battle against BPCL.
Persons contacted : Mr Arun kondikonda, TC (Retail)
Ms Akshara
Card is in the names of Madras Enterprise P Ltd., Thailambal Chandramohan, Shanthi Ramkumar and Viswanathan R
Your early action is solicited.
viswanathan
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