Bharat Petroleum [BPCL] — Lpg cylinder refill booking

Address:

Sornajyothi gas agency theni

Hi team,
We had availed bpcl connection on 24/07/2022 at theni district, after surrendering iocl lpg connection at Coimbatore on 21/07/2022.
We had submitted all the necessary documents from our side both at the time of surrendering and availing new connection.
At the time of availing new cylinder we were nit informed about any aadhar issue
While booking refill lpg cylinder our online profile was blocked when we contacted our agency he informed aadhar already provided at iocl has not yet been removed. When we contacted the customer support there has been no response and we are out of lpg gas.
I'm father of a newborn and we are facing difficulty in arranging home cooked meals and hot water.
Kindly look into the matter and do the needful on priority as we are facing lot of difficulties.
Warm Regards
Piruthiviraj G