Bharat Petroleum [BPCL] — Negligence in filling the fuel and rude behavior by bpcl operator

Address:	Indore, Madhya Pradesh, 453331
Website:	bharatpetroleum.com

Dear sir,
On 26th july 2016 i fill the petrol in my car vehicle number mp09cn1402 of rs.2738 40.20ltr, at time of 9:40am,
After of 1.7 km the car is sudden stopped, i am unable to find why the car is been stopped and not started again. Then i call to chevrolet customer care and ask for the engineer visit on my road side location after 2 hours of inspection and 1 hours of his waiting time what he take to come at my location, found that petrol what i filled from granth petrol pump is mixed with the water and water mixture is very high. I angry and call to mr. Ankit agrawal on his mobile ([protected]) he said let me check and will revert to you, after that he called me and said yes there is problem and water filled in your car with mix of petrol which recording is been saved in my mobile phone.
After that he sent the vehicle at my location and tow the vehicle to the petrol pump. Where he is denied to accept his mistake and very rude behavior with me also not apologies and said its a nature problem, due to rainy season the water is fill.
I said him that i want to clean the vehicle, outlet/drain all the water mix petrol from chevrolet service center, but he denied to accept my words and forced me to stopped the vehicle in his premises only, he can't be go the vehicle outside from his premises and stucked the vehicle there forcefully without my consent.
I told him that vehicle should be clean by the chevrolet service center and compensation me the day loss what is happen because of your negligence. He denied on both points and said do whatever you want.
I am going to file a case against him in consumer form, but as suggested by my lawyer need your input with in 7days of this complaint.
Please reply me on my contact number [protected] or email id gourav. [protected]@hotmail.com
Solution what i need from you end is
1. Need full check up in chevrolet service center of my car mp09cn1402. If need to change any part or cleaning of vehicle petrol tank all cost bear by the ganth petrol pump/bpcl.
2. The financial losses of the day of mine which is 5, 000rs and chevrolet engineer charges 1200rs who came for inspection is given to me by the granth petrol pump/bpcl
3. Compensation me on mental and physical harassment
I hope you will take the serious action against this petrol pump and revert me with in 7days
Thanks & regards
Gaurav kumar dubey