Bharat Petroleum [BPCL] — Underweight cylinder

Address:

141001

My brother varinder kumar (Mobile no. [protected]) r/o 1811/4 daulat colony ludhiana is consumer of m/s simran gas service (115603), (Telephone no.[protected], 2609499 & mobile no.[protected], basti jodhewal, ludhiana, vide consumer no.13529 (Lpg id[protected] which falls within the ambit of bharat gas (Lpg). On[protected] m/s simran gas service has delivered underweight cylinder about 1-1/2 kg. This fact brought to the kind notice of m/s simran gas service and requested to change underweight cylinder but employees of m/s simran gas service has flately refused to change underweight cylinder about 1-1/2 kg. Thereafter my brother has visited several times to gas agency in order to get change underweight refill but the said gas agency has flately refused to do so till date. So said gas agency has violated rules of bharat gas.
It is, therefore, prayed that stern emergent legal action may kindly be taken against erring officials/officers and be booked under the provisions of law. The underweight cylinder about 1-1/2 kg be changed to the customer.
Complainant
Nirmal kumar aggarwal, advocate, chamber no. 452, 4th floor, lawyers chambers complex, district courts, ludhiana. Mobile no.[protected] and[protected].