Bharat Petroleum [BPCL] — "Yamuna Gas Service" Uttarkashi, Uttarakhand Refused LPG Cylinder Home Delivery

Address:

Ward No-2, Dobata, Barkot, Uttarkashi, Uttarakhand

My Parents and three uncles are senior citizens (65+ yrs) staying in Ward No-2, Dobata, Barkot, Uttarkashi, Uttarakhand. Our homes are on National Highway.
We have been frequently requesting "Yamuna Gas Service" Uttarkashi to deliver LPG cylinder at our home since past two years but even after assurance from them it was not done. And their Truck driver and staff asks my old age family members to carry cylinder on their shoulders and walk 100 mtrs from the home to refill it.
They go for distributing the cylinder from the route just 100 mtrs from our homes but not ready to come 100 mtrs on national highway to deliver. This is very unfortunate that this kind of service gives bad name to the company.
I would request you to kindly take strict action and instruct them to deliver the cylinders when required so that senior citizen should not suffer due to this anymore.
Thanks in Advance.