Bharat Petroleum — Non receipt of the subsidy and Auto cancalletion of the same.

Address:

North Goa, Goa

I had booked my BP refill on 11/8/2015. I received the cylinder on the same day. Till date I have not received my subsidy for the same. I have regularly receiving the subsidy be fore this incedent I am a retired Person and a senior citizen too and required gas subsidy. Name : S.N.Dabholkar. My consumer no is 723. Dealer is Goa cooperative marketing federation Ponda, North Goa. Order no as per the BPCL portal 44172, Cash me memo as per the portal 43621, actual cash memo no as per the dealer is 244014. When contacted the dealerIi was told that bank has refused to credit the subsidy. when confirmed with bank, No such action has been done by my bank confirmed in writing with them. When lodged a complaint about the same on the web portal received a thanks giving letter saying that I have opted out of my subsidy and the same is allotted to one Mr kambli. I have not done any such act either online or by submitting the form to the dealership. the matter has been taken with the BPCL executive Mr Prateek Shrivastav in Goa, but no action so far. The web portal server is also down for last four days. Mr Modi our PM has made an appeal to give up the subsidy voluntarily but the concerned company is doing the same without the knowledge of the customer and diverting the same to other customer may due to the underhand dealing with them. I request to investigate the matter and reinstate the subsidy immediately/. Regards Satchidanand Dabholkar