Bharat Sanchar Nigam [BSNL] — 149 top for 19200 seconds

Address:

Chennai, Tamil Nadu, 600020

It is sorry to inform you that inspite of topping up my card [protected] with rs.149 on 29th dec 2016, the calls are not going through. Again from 30th december 2016.
Kindly take action to provide the calling facility else arrange to return back the money as it has become a regular affair of bsnl to cheat me. According to me # only cheat others and so you can decide where bsnl is.

By a copy of this letter the regulatory authority to take a note of this and take suitable action. I have so far used only 23 mins. And 33 seconds only out of 19200 seconds and i am having the evidence for the same.
I will take it up with minister for telecommunications and prime minister about your # cheating acts.
Validity of my card is up to 15/05/2017.
All are requested to monitor using call duration, call history applications in android.