Bharat Sanchar Nigam [BSNL] — Account not yet closed / phone number[protected] account [protected]

Website:

www.sbkulcollege.in

We had submitted letter cum praposal to close our above mention account of landline phone[protected]
to local office along with details on 25.7.2023.
but as on today our account not yet closed and effect of the same bill for aug 23 generated with our advance paymt deduction.
now we know that our account / phone number not yet closed since its able to generate bill of sept 2023
since as we submitted all praposal to close account on 27.7.2023, and service of coper line from last some month not working in our area, till we had charges charged against the account / phone number. with deduction of our pre payment amount..
now recently we received invoice number wdcmh [protected] for aug 23 bill having zero dues to end of advance paymt amount.
now onward we are not going to pay bill for the same account phone numer wef sept 2023. ( next bill we not responsible to pay )
kindly refund our deposit as per praposal submitted along with bill copy and cancel cheque.
regards.
thanking you,
for netaji shikshan sanstha's
subhash baburao kul college kedgaon, pune
E MAIL - [protected]@gmail.com
[protected]@yahoo.co.in