Bharat Sanchar Nigam [BSNL] — Assistance Required for Reactivation of Mobile Number

I am writing to seek guidance and assistance regarding the reactivation of my mobile number, which was originally obtained from Reliance and subsequently ported to Vodafone and then to BSNL.

Here is a brief overview of the situation:

I purchased my Reliance [protected] SIM in[protected].
I later ported my number to Vodafone.
Subsequently, I ported the same number to BSNL in April 2023.
Unfortunately, due to non-recharging, my SIM was deactivated.
Upon reaching out to the BSNL customer care portal, I was informed that my number was deactivated on November 26, 2023. The BSNL office advised waiting for 90 days and then visiting a Vodafone store to obtain the same number. However, upon visiting Vodafone, they directed me to contact Reliance Communication for assistance.

I am currently residing in Bengaluru and have been unable to locate any Reliance Communication stores in the city. Therefore, I am seeking your assistance in understanding the appropriate process or contact point to reactivate my mobile number.

I would appreciate any guidance or support you could provide in this matter. Thank you for your attention to this issue, and I look forward to your prompt assistance.

Best regards,
Nagaraj