Bharat Sanchar Nigam [BSNL] — Balance in my bsnl prepaid account

Address:Rangareddy, Andhra Pradesh, 500070
Website:ap.bsnl.co.in/home/home.asp

Rs 8 got deducted from my balance without my knowledge.
I was browsing through Internet on my mobile and suddenly a BSNL pop-up appeared and I in the flow of reading my original website, clicked on the pop up. Suddenly a message saying that Fashion Lounge is activated and 8 rupees got deducted. This is an absolute embarrasment and breach of trust. The pop-up did not even ask for my confirmation whether or not to activate the service. I called the customer service and asusual, the response is careless. Please look into the issue and refund my balance.
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I made web-recharge of Rs 75 on[protected] at 11:39 HRS. The amount was debited from my account but the prepaid balance of mob (Plan Pyari Jodi) is not updated so far. The confirmation SMS from SBI with transaction ID IG0BSEDGW0 was received by me immediately after web recharge.
Even though I have not opted for HUNGAMA services in BSNL, they have charged Rs.304 in my Feb'16 telephone bill[protected]/06/03/2016.Request to refund the same please.
Consumer name is K STHANU MOORTHY
Customer ID is [protected]
Phone number is [protected]
Bill number and Date is[protected] dated 06 Mar 2016
Please provide my account balance check the recharge status
Very very difficult to close a Bsnl Broadband

I want to deactivate my all hungama packages
please also check the bills
my landline no:[protected]
Urgently need call history details of no [protected] from 2014 to till date.
Pls deactivate all hungama packs on my number [protected]
Plz deacivate all online bsnl hungama services in my landline no.
My landline no:[protected]
Our phone number[protected] has not been reinstalled as yet .Request the same be done on an urgent basos
My number is [protected] I get unwanted messages every day even my dnd is activated it comes fromDM-080008

Deactivation my bsnl hungamaplan

I want to deactivate bsnl hunguma packages my landline number[protected]
I have lost my sim card. Pls block the sim. Mobile number [protected].
I have lost my sim card. Pls block the sim. Mobile number [protected].
Hello sir, i lost my sim in a train journey my phone number is : [protected] so plzz block this number sir

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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