Bharat Sanchar Nigam [BSNL] — billing for service breakdown period

Address:

BSNL, Hoskerehalli, Bangalore 560085, 560085

I am having BSNL land line with broad band facility for my number[protected]. BSNL service broke down between 01.04.2019 to 05.04.2019 and even on line complaint registration failed to register. I lodged complaint with BSNL bearing No.[protected] dtd 13.5.2019 when they charged the rental value for full month of April 2019. The bill for previous month normally sent me by email in first week of succeeding month, hence complaint was lodged in the month of May 2019. BSNL not responded to my complaint