[Resolved]  Bharat Sanchar Nigam [BSNL] — deposit

Address:

Nashik

I was using bsnl landline at nashik. I surrendered the bsnl landline no[protected], as i shifted to thane, on 26/12/2018 along with application regarding discontinuation of the phone and the instrument. I have also handed over the cancelled cheque with the application, so that the amount of deposit can be refunded to my bank account. My account was closed and a bill showing a sum of rs (-) 781/- was received during february/march 2019. The amount of deposit rs 781/- has not yet been credited to my bank account. So, i raised a complaint during february 2020 with the bsnl authorities through email. My complaint has been registered and the no is bsnl/hq/2020/em-47144, as intimated by the authority on 22/02/2020. I was also assured that the progress of the case will be intimated soon. But, till todate no action has been taken to refund the amount.