Bharat Sanchar Nigam [BSNL] — Landline connection is not repaired from past 2 years in spite of multiple complaints

Address:	Muzaffarpur, Bihar, 842002
Website:	www.bsnl.in

To whomsoever it may concern
Date : 22/12/2016

Dear sir,

Sub : to repair landline connection of phone number :[protected]

This is with reference to the subject as stated above. I would like to bring to your kind notice that i have been running from one office to another for this from last 2 years. 2 years back they have disconnected the service saying they are repairing the underground line connection.

I have visited the office - 'bsnl muzaffarpur' many times and every time i have asked to register a complaint for this but they usually say it will be done in some days, no need of complaint but last time when i visited, the officer given me a clear and harsh statement saying 'it won’t be done. Do whatever you want'.

The landline number[protected] is of my shop address and i am facing lots of difficulties in running business as the landline connection is not working. I am quite frustrated with their behavior and the way bsnl muzaffarpur office works.
Please let me know till when i need to wait for the connection to get repaired or enabled.

I trust this is not the way that bsnl sanchar nigam wishes to conduct business with valued customers.

Awaiting for your early action.

Thanks and regards,
Mala kumari
Shree verma handloom,
[censored]lagali, sutapatti,
Muzaffarpur, bihar -842002
Ph: [protected]/[protected]