Bharat Sanchar Nigam [BSNL] — My landline number not working from last 2 months

Address:NAMBILLY,OKKAL P O KALADY

My land line[protected] is not working from last 2 months and raised complaint through 198 several times and got the message, your complaint resolved. One guy came there and told, it is the cable laying through road.But every month you are sending bills for the fault phone.Pl arrange to repair my phone and waive the two months rent
I expect a immediate action and response in this matter.

C D BABY
[protected]
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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