Bharat Sanchar Nigam [BSNL] — No internet services since last 2 months even with static ip address

Address:	Jhajjar, Haryana, 124507
Website:	www.bsnl.co.in

Dear sir/madam,
It is a shame that bsnl is so much negligent towards it's customer support.
We are facing no internet from last 2 months practically & this is completely & completely the fault of your ground staff starting from the lineman to all the concerned people are so negligent towards the complaints that no one even bothers to rectify any of our problems.
We have lodged complaints on 1500 & 198 numerous times & the next day within 24 hrs we get a message that our complaint has been resolved whereas no one even bothers to give a visit or a call regarding the same.
Whenever the lineman comes he needs a tip of rs. 100 to 200 to perform his duty.
We are paying the monthly bill of rs. 1790.00 every month without utilising any of the facilities we are having a static ip address that is also useless for us.
We request you take an immediate & stringent action against our complaint & also refund us the last 2 months rental amount as we were not able to use any kind of services for the same.

Hoping for a prompt action doing justice to the complaint raised.

Regards
Ramneek chawla
Director
Shubh automotive accessories pvt. Ltd.
[protected]